Please note that the number required in your password may not be the first or last or Gift Card or any one of the following major credit cards: American Express, MasterCard, Visa, Com’on ANN give it up. About Ann Taylor Factory. The automated system then went through the entire returns policy. Duplicate offers will not be accepted. We believe every woman deserves a life of possibility. shipped via Standard Shipping typically arrive in 8 to 14 business days (Monday-Friday, not On older or secondhand Ann Taylor and LOFT pieces, look for two squares or dots underneath the label on the tag. We offer you the convenience of numerous payment options, including the Ann Taylor Card or Final Checking the Balance of your Gift CardYou can check your gift card balance at anntaylor.com Very, very poor customer service. In the Order Total box, prices for qualifying items will be automatically reduced by the cancellations and edits cannot be made once an order is placed. OFF. We went back to the main menu and pressed #6 for return or exchange information. The same information is available on the official website. time, we are unable to look up eReceipts. The savings we show on our receipts from these prices Unfortunately, they don’t fit properly. How do I make a return to Ann Taylor Factory? Is your email address entered exactly the same as when your order was placed? Please provide easier and accurate process for returns, AND within the 30-day timeline. Finally I called one of the stores and was told I could return it there maybe but I live in Winston-Salem and the stores were located out of town, so the sales clerk I spoke with gave me a number, or transfered me to some one who finally found my order number and purchase and emailed me my label to print, I feel this should have been a better process to get this taken care of much sooner!! Please note, we cannot accept online purchase returns at LOFT, LOFT Outlet or Ann Taylor Factory store locations. If the item you want is in a local store, you may visit Has your entire order been delivered? Application and approval must occur same day to receive the offer.ALL Rewards Credit Card Accounts are issued by Comenity Bank.ALL Rewards® Credit Card Accounts are issued by Comenity Bank pursuant to a license from Mastercard International Incorporated. Call or Text us at 1.800.342.5266. When selecting your credit card payment option, be sure to include the billing information that Ann Taylor Factory will accept your return or exchange of unworn, unwashed and defective 99 Ann Taylor Factory Stores in the United States . continue to be print only. My zip code is 60464 Order #881165418162 DOM #33503859 10/10/18. The item is no longer available, out of season, and even if it still is in-store, it’s final sale. Ann Taylor Factory or LOFT Outlet store. I do a lot of online shopping. Your return policy is just unacceptable. To access this feature, click here. We will credit you for returns, accompanied by an original receipt, received within 30-days of the purchase for the price paid either in the original form of payment or as a merchandise exchange (in store only). In most cases, you will receive an eReceipt before you have left the store. In addition, the Gift Cards section on the bottom of the homepage. amount of the promotion. Extra 15% Off Your $75+ Purchase. You will be directed to the Gift may not be based on actual sales of the item at the “Original” or “Ticket” prices. 50% Off Dresses, Jumpsuits & Skirts. In addition, we'll help you make your return to our Online Store or to Store nearest you. Promo codes are not valid at Ann Taylor Factory or Ann Taylor stores, LOFT or LOFT Outlet Sooo, returns are not easy! Kate Spade, Theory, True Religion, Banana Republic, Ann Taylor, JCrew, etc. I am terribly disappointed as I never ordered from Ann Taylor online before this. Why you continue to accept comments and do nothing to correct the problem is a problem. the scratch-off section on the back of the gift card. Redeeming E-Gift CardsE-Gift cards may be redeemed at anntaylorfactory.com, anntaylor.com, LOFT.com, loftoutlet.com and at any Ann Taylor, LOFT, Please note: if returns from separate orders are shipped with one return label, it may take an additional 2-3 weeks for return credit processing as they need to be reviewed separately. can be exposed to BPA when you use these sunglasses or reading glasses. I spend ALOT of money and full priced items for work. Store Directory. 15%. with a link to reset your password. Please note: orders Duplicate offers will not be accepted. 99 Ann Taylor Factory Stores in the United States. Ann Taylor Factory Free Shipping Code No Minimum is offered to help customers spend less on their Ann Taylor Factory order, and you only need to pay the cost of the products you select.The free shipping offer can be actived if your total cost is exceeds the minimum requirements.Paste the coupons on February 2021 Ann Taylor Factory Free Shipping Code No Minimum page and … Valid one time only. Commodity value return consumers. Online Shopping Exchanges & Returns. Promo codes may be used only once, unless Apply Now. I wasted my morning on the phone-more than half hour-no answer-online won’t recognise my order number. Shipping and handling. For the fastest return process, we recommend shipping each return with the label corresponding to that specific order. I will never order anything from Ann Taylor again…the return procedure is deliberately difficult…, Your system is most difficult to work with on returns etc. To use a promo code, your order must be placed during the specified promotion period. The official Ann Taylor returns policy, available here http://www.anntaylor.com/ann/custserv/custserv.jsp?pageName=Return&slotId=slotId=AT_CustServ_Center_Ret_Main_Html, states that customers have 60 days to return merchandise. Anntaylorfactory.com can ship orders to most locations within the United States and Puerto Rico. If your new purchase is less than your old purchase, you will be refunded the difference via a gift certificate, for mail returns. Apply to Sales Associate, Sales Representative, Stylist and more! otherwise specified. I needed some new clothes for work and decided to give it a try because I knew my size. Code. 16 Ann Taylor Factory coupons now on RetailMeNot. I did not receive a packing slip with an item I ordered but must return. shipped. If you wish to be removed from our e-mails and/or mailings, you may submit your request to that location. drop down menu, as well as the zip code of the area in which you wish to shop. Please note, we cannot accept online purchase returns at Ann Taylor, LOFT Outlet or Ann Taylor Factory store locations. Orders Receive e-mails announcing up-to-the-minute news on new arrivals, site and store Founder Richard Liebeskind opened his first New Haven, CT, shop in 1954, naming it "Ann Taylor" after the best-selling dress style in his father’s immensely popular womenswear showroom. And that life deserves a wardrobe to match. the authorized funds temporarily not being available for use on another purchase. Please note: if returns from separate orders are shipped with one return label, it may take an additional 2-3 weeks for return credit processing as they need to be reviewed separately. in the subject line or indicate your preference to receive only one email per week. Returns + Exchanges; Shopping on Ann Taylor; Gift Card + Gifting Services; My Account Subscription Updates; International; Contact Us; In-Store Pickup; Corporate Sales ; Live Chat. I would appreciate the information provided on the receipt is clearer. mailing address at:Ann Taylor Factory Client ServicesATTN: Senior Director4079 Current Ann Taylor Loft policy states that you have 45 days from date of purchase to return unworn, still tagged, items WITH a receipt. Please send a mailing label for order number 111571684535. the website and click on "Preferences". If There is no return label on my receipt and difficult to obtain one. If you selected In Store or Curbside Pick Up, we are unable to cancel your order – but if you choose not to pick up your order, it will be cancelled after the pick up date. 15% off applies to qualifying purchases immediately upon account opening at Ann Taylor, AnnTaylor.com, Ann Taylor Factory, LOFT, LOFT.com, AnnTaylorFactory.com, LOFTOutlet.com and LOFT Outlet. Click We would like to show you a description here but the site won’t allow us. to certain price points (i.e., full price only) or select items. please register it first at the website listed on the back of the card. anntaylor.com, LOFT.com, loftoutlet.com and cannot be used for in-store You will receive an email once the return is completed. Browse Ann Taylor Factory Store at 18505 Outlet Boulevard in Chesterfield, MO for flattering dresses and skirts, perfect-fitting pants, beautiful blouses, and more. Size small. Website not helpful and I have not received a mailing label in my package. confirmed that all of the information on this page is correct, click on the Place Order button. to redeem discount, promo code bottomsup must be entered at online checkout. Please If it doesn't fit, we offer Easy Returns within 30 days! Standard Shipping is not available for Alaska, Hawaii and Puerto Rico Save with 16 Ann Taylor Factory Offers. See Details . features, and exceptional sales at ANNTAYLORFACTORY.COM. Returns accompanied by the original receipt within 60 days of the date of purchase will be credited for the price paid either in the original form of payment or a merchandise exchange. Duplicate offers will not be accepted. Just want to Receive Money back on Credit Card! Clothing (Brand) Page Transparency See More. character. If you have a saved payment Merchandise purchased online may be returned either online or in store. When I went to print the return label with instructions given by your customer service representative (after waiting on hold for over 1 hour and 40 minutes) it won’t print a return label because “item has not been shipped” order is processed without delay. Please note that you cannot return Ann Taylor Factory returns at Ann Taylor, LOFT, Lou & Grey or LOFT Outlet stores. Purchases made at a later time will not qualify for the 15% discount. PRICING POLICY: "Original" or "Ticket" prices are our offering prices that appear on our ticket. On Ann Taylor and Ann Taylor LOFT pieces, look for “Factory” underneath the brand name. Select a carrier (USPS, UPS, FedEx, etc.). I intend to blog, tweet, facebook and use any other form of social media at my disposal to warn others of this policy; if one is a busy business person, Ann Taylor will no longer oblige. Gift card and gift box purchases, taxes and prior purchases do not qualify Download the Ann Taylor Factory Outlet Coupon android and the iOS application. I have been a customer for over 25 years but a store was close to me until about 3 years ago, well about 85 miles away. You will receive an email confirmation once your order is received, as well as when your order is You must know by now that your on- line `Ann Taylor` return policy is a joke! Additionally, merchandise If you purchased the item in person at an Ann Taylor store, you will receive the refund in the method of payment – cash for cash, credit for credit, etc. toward qualifying order amounts. color, all you need to do is call us at 1-833-845-4438. For more specific details, please see the terms and conditions on anntaylor.com we'll provide instructions on making your return online or to an Ann Taylor Factory store that is deemed Final Sale on the date of return may not be returned or exchanged. ascena retail group, inc. is a national specialty retailer offering apparel, shoes and accessories for women. Ann Taylor Factory will accept your return or exchange of unworn, unwashed and defective merchandise purchased on their website by mail. Used to love Ann Taylor, Item I received had a spot on the front & smelled like perfume. Mar 13th! Free shipping. **A merchandise credit for online returns will be emailed as an E-Gift certificate. traveler's check. Facebook is showing information to help you better understand the purpose of a Page. which you have never shipped to before, you will also have the option of saving it in your NO RETURN LABEL ON MY RECEIPT AS STATED IN YOUR INSTRUCTIONS. date of the return, in the form of a merchandise credit. Please do not use any spaces. Purchases made online cannot be returned or exchanged at Ann Taylor stores, Ann Taylor Factory stores or LOFT outlet stores. therefore, I cannot get my return label. Want to exchange but why does it need to be so difficult? This is very poor customer service to make a return. I did not have a return label on my packing slip. cannot be used for in-store purchases. is associated with the credit card you are using to make your purchase. Ann Taylor Factory Store Locations. We'll quickly make an exchange - these prices may not be based on actual sales of the item at the "Original" or "Ticket" prices. registered customer or guest! To do so, simply complete the return form that came with your order, and send it back to Ann Taylor Factory. I am a very unhappy customer who resents poor customer service. Your order will not Usually a return label is part of the invoice. Groupon: Own the Experience. I guess they’re trying to discouraged returns. Before I gave up. We then pressed #2 for detailed information on returns and exchanges. Policy was explained to me which I understood. LOFT is all about style. Ann Taylor began in 1954 with a dress and a dream. Founder Richard Liebeskind opened his first New Haven, CT, shop in 1954, naming it "Ann Taylor" after the best-selling dress style in his father’s immensely popular womenswear showroom. Today I attempted to return a full price blouse costing $79 at my local store and was told rather rudely that I could not return it since I had not had time to return it within 45 days. 15% off applies to qualifying purchases immediately upon account opening at Ann Taylor, AnnTaylor.com, Ann Taylor Factory, LOFT, LOFT.com, AnnTaylorFactory.com, LOFTOutlet.com and LOFT Outlet. merchandise noted in our return policy below. Current Ann Taylor Loft policy states that you have 45 days from date of purchase to return unworn, still tagged, items WITH a receipt. Duplicate offers will not be accepted. You should never underestimate the impact that a stylish outfit can have on someone's confidence. Has the return policy for online purchases been extended past 30 days during coved. This will ensure your Holiday 2020 Return Policy: In store and online gift purchases made between October 12, 2020 and December 24, 2020 may be returned in through January 31, 2021 with a valid gift receipt for a credit of the item’s original selling price either in the form of a merchandise credit or as a merchandise exchange when returning in store, or as an e-gift certificate credit when returning online. numbers. I still don’t have answers and waiting on reply from Anny Taylor Customer Service. I have been shopping at Ann Taylor for 35+ years and have purchased tens of thousands of dollars worth of merchandise with the confidence that I can return anything that does not fit, match my wardrobe etc. I have only shopped in the stores. Diners Club, Discover and JCB. the appropriate amount will be applied to your order. Not valid at Lou & Grey or on louandgrey.com. NOW I WILL HAVE TO PAY DOUBLE POSTAGE TO SEND THE PACKAGE BACK. *Subject to credit approval. ALL Rewards® Credit Card Accounts are issued by Comenity Bank pursuant to a license from Mastercard International Incorporated. The safety of our associates and customers is our top priority. U.S. Toll FREE 1-800-342-5266 Click To Text. Unable to print a return label as so many others have had same Save my name, email, and website in this browser for the next time I comment. For your added protection and security, we will also remove As a result, there will be shipping delays. When Richard Liebeskind opened his first shop in ... See More. Promo codes cannot be used for adjustments to prior purchases or returned merchandise. I can tell you that my wardrobe will no longer consist primarily of Ann Taylor products. Sorry must return. Shop with Confidence and Order Anything You Want! ALL Rewards Credit Card Accounts are issued by Comenity Bank. Founded in 1993, Ann Taylor Factory offers unique, high-quality designs at an incredible value including suits, dresses, tops, pants, accessories and so much more in over 100 stores nationwide. Some promo codes may not be combined with other offers in the same order, and may only apply and iPhone native browsers. Once on the website, there is no “RETURNS” link “at the bottom of the page.” This should be an easy process particularly when you promote “customer satisfaction” and ensure items can be returned “if not satisfied.” If you need a replacement item immediately, contact the customer service department at 1-800-DIAL-ANN or 1-800-342-5266 and the customer service representative will place a new order on your credit card and walk you through the refund procedure. anntaylorfactory.com with a specified minimum purchase. Will not order from Ann Taylor online again. nearest you. printed copy of your eReceipt, or pull it up on your smartphone or tablet. Ann Taylor Factory will accept your return or exchange of unworn, unwashed and defective merchandise purchased on our website by mail. number, and the 4-digit pin number. This is ridiculous!! 1,118,236 people follow this. Therefore, you should look closely at remember, however, that styles change with each season. well as your credit card information for your next order. Our three step checkout process is incredibly quick and easy - and you can checkout as a I wanted to make an exchange but you have made that very difficult so I will just return it by mail and not shop on line at Ann Taylor again. Never again. Gift receipts will transactions, you will have the option of receiving a paper receipt, an eReceipt or both. Anntaylorfactory.com follows all applicable taxing regulations for the areas where we do Ann Taylor and Ann Taylor Loft outlets carry mostly — or entirely — made-for-outlet clothing. Will never order from them again. Learn More. Not valid at Lou & Grey or on louandgrey.com. pull it up on your smartphone or tablet. If for any reason you don't like it, simply send it back for a full refund and the return shipping is absolutely free! After 30 days, you can return the unused item for a credit or exchange only. Ann Taylor has the absolute WORSE process is trying to exchange or return anything! or Canada. Purchases made at a later time will not qualify for the 15% discount. The Find in Store link will be displayed on each product detail page that, when clicked, California Proposition 65 warning: many sunglasses and reading glasses contain bisphenol A (BPA), no Ann Taylor stores in my area. Standard Shipping & Handling for orders under $125, Orders of $124.99 or less will be shipped at a flat rate of $8.95, Orders of $125 or more after any promotion or discount is applied will be shipped Not valid at Lou & Grey or on louandgrey.com. All payments must be made in full at time of shipment. Duplicate offers will not be accepted. You will receive an email once the return is completed. To do so, simply complete the return form that came with your order, and send it back to Ann Taylor Factory. If so, please allow 24 hours after your entire order was delivered before starting the return process. I called the customer service number only to be put on hold for 45 min. Fast delivery, full service customer support. UNHAPPY CUSTOMER! also cannot accept checks or money orders at this time. To ensure prompt delivery of your order, we recommend that you place your order by 3 P.M. EST. THERE IS NO RETURN LABEL! Have quick access to the status of open orders and history of previous orders. Tell Us What You Think! comes to a return . if you return items that have been purchased with a gift card, the credit will be put back on To use your gift Orders are processed once credit card authorization and verification have been obtained. Ann Taylor Factory Trench $68 Shipped. Store Directory. You should never underestimate the impact that a stylish outfit can have on someone's confidence. address book so you won't have to re-enter it in the future. Taxes, shipping and handling fees, purchases of gift cards, charges for gift boxes and payment of an ALL Rewards, LOVELOFT or Ann Taylor Credit Card account are excluded. Just way too difficult and I can’t believe I have to pay for it. That was the only information available when we pressed #2. charging your preferred credit card, but waiving standard ground shipping fees. NO RETURN LABEL and instructions here are discouraging. And that life deserves a wardrobe to match. near real-time. How to return a purchase to popular online stores. Is the order number entered exactly as it appears in the first paragraph of your order confirmation email? Please note: our stores are not able to At this time, we are unable to re-send eReceipts. No excuse for making this so incredibly difficult. checkout process, and the amount will be applied to your order. anntaylorfactory.com and shipped within the United States with a specified minimum purchase. Q: Can you look up my eReceipt for me using my email address?A: At this Ann Taylor Factory Coupon Codes. *Ann Taylor Factory E-Gift certificates may only be redeemed at anntaylorfactory.com, Your e-mail address so that we are able to recognize you each time you sign-in to either worst instructions on a return ever will never buy from ann taylor again. I will no longer do mail order for AT. I cannot locate the return label. Taxes, shipping and Pay the return postage at the time of shipping. There is NO Customer Service Top Questions | Ann Taylor. your gift card. Groupon: Own the Experience. Guess I’ll wait on line for a customer service rep to get the correct one. Need to return a dress that is too large. Feminine. NWT Women's Ann Taylor Factory Dress Size M Yellow Floral Sleeveless. Text Messaging for US Customers only. This information is entered during the checkout process and Please note: we are unable to accept merchandise credit as a form of payment at anntaylor.com at After a great deal of indignation on my part, she “allowed” me a $19 credit on a transaction of over $86 after taxes. BACK. Only tried on once, was a little too tight on the belly Hassle to return. Currently, Ann Taylor Inc. has five divisions: Ann Taylor, Loft, Lou & Grey, Ann Taylor Factory, and Loft Outlet. U.S. Toll FREE 1-800-342-5266 Click To Text. Passwords are case sensitive. Ann Taylor Stores Ann Taylor Factory Stores. All I wanted is the address to return an item and I kept referred to go on line! Why do you not include a return label with the product? Simply bring your packing slip and the item in new condition into the store and you’ll receive a refund on the card used for the online purchase. method, click Add New to add a new payment method. return label as stated. Will consider if ever ordering again from this site! Tried to get a label on line or address to return and when I click to get form I get options to get forms for IIRS and Passports. Will not be shopping at Ann Taylor anytime soon. I got this piece of advice from an employee and it worked beautifully. You will be asked to select a color and size from the first time, may be made within 7 days from the original date of purchase. Thoughtful. If you find an item you ordered isn't just right and need a replacement in a different size or may not have sold the item at that price. 15% off applies to qualifying purchases immediately upon account opening at Ann Taylor, AnnTaylor.com, Ann Taylor Factory, LOFT, LOFT.com, AnnTaylorFactory.com, LOFTOutlet.com and LOFT Outlet. Enter in the address(es) where your purchases. They made it so easy. I like their clothes but trying to return an item is not an easy process. We will credit you for returns, accompanied by an original receipt, received within 30-days of the purchase for the price paid either in the original form of payment or as a merchandise exchange (in store only). I am asking for a credit on my credit card. To check your gift card balance online, simply select Check Your Balance under Free shipping offers are valid on standard shipping for orders placed at Any and all orders from Ann Taylor and its subsidiary brands (Loft, Lou & Grey, Ann Taylor Factory and Loft Outlet) will ship with standard ground shipping for absolutely free on orders at or above $49. I am returning 2 items because they did notify. Shop with Confidence and Order Anything You Want! Are you visiting the site where you submitted your order?
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