Dear Passengers :. menu. Mail refund: Passengers can mail their flight purchase invoice to: Refund team, Floor 3, No. Indicates external site which may or may not meet accessibility guidelines. Dear P assengers,. Dear P assengers,. My husband and I have tickets on China Eastern Airlines for a flight from Guilin to Xian on April 24th. of the COVID-19 situation and the airlines’ response to it, Amadeus cannot guarantee the accuracy of the information in these sites and cannot accept any liability for any errors or omissions. 66, Jichang Avenue, Pudong New Area, Shanghai, 201202. 3. Passengers can apply for refunds through the original channels where they purchased the tickets. Thank you for understanding and cooperation! China’s “Big Three” airlines, namely Air China, China Southern Airlines and China Eastern Airlines (), reported their estimated annual losses in 2020, collectively reaching a total of CNY30 billion ($4.6 billion) net loss.Among China’s three largest airlines Air China is expected to perform the worst, as it forecasted a net loss of between CNY13.5 and 15.5 billion ($2.1 and2.4 … JetBlue 7. -9, Explore the site The airline is working together with travelers to make travel safer. China Eastern Airlines is operating using the company’s standard cancellation and rebooking policies. Airlines have differing policies on changes and cancelations due to COVID-19, or the coronavirus. Air China will keep a close watch on the epidemic updates and make timely adjustments to the flights. Book direct at China Eastern UK official site. 66, Jichang Avenue, Pudong New Area, Shanghai, 201202. menu, Reservation Hotline: +61 (02) 9373 8600(Sydney) 03-8635 1000(Melbourne) 07- 3232 9500(Brisbane) lnternational customer service: +86-21-20695530. The Latest: China offers flight refunds to curb travel Chinese airlines are offering refunded tickets as the coronavirus continues to spread in the country's northeast. In order to lend every effort in the joint prevention and control of the new coronavirus pneumonia epidemic situation, from 0:00 on January 24, 2020, if the passenger applies for the voluntary refund of the tickets of the China Eastern Airlines and Shanghai Airlines which were purchased before January 24 2020, China Eastern Airlines will refund the tickets free of charge. In a notice issued Tuesday, the Civil Aeronautics Administration said that all tickets purchased from Wednesday for flights between Jan. 28 and March 8 can get full refunds or can change their tickets at least once. China Eastern mobile APP, process at Changes/Refund or main page left top corner 'online customer services'. We had a travel agent book this for us as I was unable to do it myself. She was notified that the flight had been cancelled and we were booked on a flight leaving at 10:15 that evening. See the airline… The Latest: China offers flight refunds to curb travel Chinese airlines are offering refunded tickets as the coronavirus continues to spread in the country's northeast. Tickets purchased through the Air China website, app or WeChat applet can be directly refunded in the original order. Passengers can apply for refund within the validity period of the tickets without paying refund fees. JAL will refund award ticket including the miles that are expired at the time of refund. Here's an updated master list of airline policies. China Southern Airlines CZ Flights involving interline service with other airlines: Free refund with no change. Refund: Full refund for unused tickets without imposing any refund service charge or penalty. Airlines have differing policies on changes and cancelations due to COVID-19, or the coronavirus. 2. Please … All rights reserved | 沪ICP备10009470号, Explore the site ©Copyright 2019 China Eastern Airlines. Turkish Airlines is offering a 40 per cent discount on all ticket types for international flights, while other airlines such as China Eastern Airlines are … In order to lend every effort in the joint prevention and control of the new coronavirus pneumonia epidemic situation, from 0:00 on January 24, 2020, if the passenger applies for the voluntary refund of the tickets of the China Eastern Airlines and Shanghai Airlines which were purchased before January 24 2020, China Eastern Airlines will refund the tickets free of charge. 2. 4. ALL Refunding fee only for the first time N/A Travel date between 2nd Feb. 2020 and 10th June 2020 (inclusive) Travel date after 10th June 2020 for further notice Airline Generic Contact: +86-400-869-5539 China Eastern official WeChat (WeChat ID: China Eastern Airlines), upload and submit manual process. After completing the test, you are advised not to visit crowded public places to avoid contracting the COVID-19 virus. Refund shall be processed by the passenger with his/her issuing channel or agent without paying refund fees. Lawsuits filed demanding refunds for flights the airlines canceled because of the COVID-19 pandemic have barely gotten off the ground, with at least two dismissed by federal judges so far. American Airlines 2. Business The Latest: China offers flight refunds to curb travel View Photo BEIJING — Chinese airlines are offering refunded tickets as the coronavirus continues to spread in the country’s northeast. The global tourism industry might be struggling due to coronavirus, but that's not stopping China Eastern, the country's second-biggest airline, from launching a new carrier. Alaska 6. Mail refund: Passengers can mail their flight purchase invoice to: Refund team, Floor 3, No. Online refund is for tickets which purchase from China Airlines website, Call Center, downtown ticketing office or airport ticketing counter. Dear Passengers :. {{ 'travel_news' | translate }} Policies vary by carrier, so it’s always best to visit your airline’s COVID-19 resource pages directly … Lawsuits filed demanding refunds for flights the airlines canceled because of the COVID-19 pandemic have barely gotten off the ground, with at least two dismissed by federal judges so far. Please wait patiently, or make a call by avoiding the rush hour, giving the opportunity to the people who need it more. Please contact China Airlines branch office for a refund request. China Eastern Airlines hotline (Within China) : 95530, China Eastern Airlines hotline (Overseas) : 0086-21-20695530. China Eastern will validate refund requests upon receiving the invoice. Airlines Aren't Making It Easy to Use Covid Credits Many people have piled up vouchers for canceled flights in the past year, but redeeming them can be a real pain published : 30 Dec 2020 at 04:00 In response to COVID-19, airlines continue to adjust their cancellation and change policies for travelers across the globe. of the COVID-19 situation and the airlines’ response to it, Amadeus cannot guarantee the accuracy of the information in these sites and cannot accept any liability for any errors or omissions. If office is unavailable, the passenger can call 95539 for application before the flight departs. Alaska Airlines was the next carrier to accommodate coronavirus flight cancellation with its “peace of mind” waiver. online flight booking, discounted airfares, online buy … Travelling with Medical aids and medicines. Operation and Ticket handling Procedure FAQ to meet the widespread of Novel Coronavirus in China If you have purchased tickets of these two flight s for the period above, please reschedule or refund your … Refund shall be processed by the passenger with his/her issuing channel or agent. If you have purchased tickets of these two flight s for the period above, please reschedule or refund your tickets at your original ticket … For more information on how to manage ticket exchanges, refunds and other activities effectively please visit Delta Air Lines 3. Payments of chargeable seats, pre-paid excess baggage can be fully refunded. 2. 3. Definitions China Eastern Airlines has decided to suspend Flight MU 55 1 from Shanghai to London and Flight MU 55 2 from London to Shanghai for the period between December 24, 2020 and January 8, 2021 given the COVID-19 development in the UK. China Eastern will validate refund requests upon receiving the invoice. Notice for China Eastern Ticket Refund free of charge ... Chinese and foreign passengers on China-bound flights shall complete COVID-19 nucleic acid tests within 5 days before boarding. Refund without charge is available regardless of the fare rules. Definitions We want to cancel this flight and receive a refund. According to the CAAC policy, if all inbound passengers on an airline test negative for COVID-19 for three weeks in a row, the operating airline will … Travel-pass promotions from carriers such as China Eastern Airlines Corp., which is offering unlimited flights for a single price, have … Hawaiian Airlines Chinese carriers. China Eastern has become the first major Chinese carrier to suspend flights to and from the United States amid the escalating Wuhan coronavirus outbreak. Refund can be applied on the next day and within two years of the purchase date (local time of the departure station). Their original channels where tickets were purchased (Travel Agent, Online Portal etc.). China Eastern Airlines COVID-19 cancellation policy ● Normal cancellation and rebooking polices are once again in place. Refund through JAL website is available until 23:59 p.m. of the day before of flight departure. China Eastern airline offers airline tickets & flights to over worldwide 1000 destinations in 177 countries. Eastern Airlines offer flights from Europe to over one hundred destinations as well as onward destinations in Asia and Australia. Covid-19 Information Centre. Business For more information on how to manage ticket exchanges, refunds and other activities effectively please visit Here's an updated master list of airline policies. Travel-pass promotions from carriers such as China Eastern Airlines Corp., which is offering unlimited flights for a single price, have proved popular, while … Notice for China Eastern Ticket Refund free of charge ... Chinese and foreign passengers on China-bound flights shall complete COVID-19 nucleic acid tests within 5 days before boarding. For Passenger who require to process refund can contact : 1. What’s new: China’s aviation regulator has ordered all airlines to make tickets fully refundable during the upcoming Lunar New Year travel rush. Relevant ticket refund rules are as follows: 781 tickets (including mileage award tickets) purchased on or before January 24, 2020 which itinerary involves flights operated by China Eastern Airlines/Shanghai Airlines(MU/FM) and code-share flights with MU/FM flight numbers. In a notice issued Tuesday, the Civil Aeronautics Administration said that all tickets purchased from Wednesday for flights between Jan. 28 and March 8 can get full refunds or can change their tickets at least once. may not meet accessibility guidelines. Adjustment to inflight meal services during the coronavirus outbreak ... Notice of China Eastern Ticket Refund free of charge ... purchased on or before January 24 2020 with travel date on or after 1st Jan 2020 operated by China Eastern Airlines/Shanghai Airlines(MU/FM) and code-share flights with MU/FM flight numbers. Latest network updates from U.S. Airlines: 1. * To comply with the policy of the Taiwan government regarding COVID-19 prevention, China Airlines and Mandarin Airlines reserve the right to adjust the passenger's inflight seat. China Eastern Airlines has decided to suspend Flight MU 55 1 from Shanghai to London and Flight MU 55 2 from London to Shanghai for the period between December 24, 2020 and January 8, 2021 given the COVID-19 development in the UK. China Eastern Airlines Co., Ltd. October 23, 2020 As the coronavirus spreads across the world and airlines cancel flights to and from China, many travelers have been stuck in limbo.Some are trying to get refunds… Southwest 5. United Airlines 4. 3. In order to lend every effort in the joint prevention and control of the new coronavirus pneumonia epidemic situation, from 0:00 on January 24, 2020, if the passenger applies for the voluntary refund of the tickets of the China Eastern Airlines and Shanghai Airlines which were purchased before January 24 2020, China Eastern Airlines will refund … Recently, the traffic volume of China Eastern 95530 customer service hotline has increased dramatically. Special Passenger Services Progress Query, Notice on Suspending International Flights between Shanghai Pudong and London, UK from February 1 to March 27, 2021, Notice on Suspending International Flights between Shanghai Pudong and London, UK from January 14 to January 29, 2021, Notice on Suspending Some International Flights between Shanghai Pudong and London, UK, Notice on Suspending Flights on December 22 and December 23 between Shanghai Pudong and Manila, Notice on International Flight Schedules of China Eastern Airlines in January 1 to March 27 2021, Notice on Completing the Australia Travel Declaration Online for Entry into Australia, Notice on Suspending Transportation of Passengers from Africa, Argentina, or India to China via a Third Country, Notice on Suspending CEA Flights between Shanghai Pudong Airport and Manila, Updated Notice on Taking the COVID-19 Nucleic Acid Test for Passengers on Direct Flights from Manila to China, Notice for Passengers Entering Canada to Present ArriveCAN Digital Entry Permit from October 31, 2020. Notice on International Flight Schedules of China Eastern Airlines in January 1 to March 27 2021: 2020-12-11 08:52: Notice on Completing the Australia Travel Declaration Online for Entry into Australia: 2020-12-08 15:06: Notice on Suspending Transportation of Passengers from Africa, Argentina, or India to China via a Third Country: 2020-11-17 16:21 Tickets issued on The CI website please contact China Airlines branch office or Call Center to change bookings. On Jan. 21, The Civil Aviation Administration of China (CAAC) issued a statement requiring airlines to attach great importance to the prevention of the outbreak. ... China Eastern Airlines Corporation Limited, A joint stock limited company incorporated in the People's Republic of China with limited liability. If the passenger who purchases ticket on China Southern Airlines official website and intends to refund the ticket because of sickness, he/she should go to the ticket office directly operated by China Southern Airlines in the city. ... China Eastern Airlines Corporation Limited, A joint stock limited company incorporated in the People's Republic of China with limited liability. If office is unavailable, the passenger can call 95539 for application before the flight departs. Customers buying tickets between February 26 and April 30 for flights between February 27 and June 1 can cancel or change their trips at any time. If the passenger who purchases ticket on China Southern Airlines official website and intends to refund the ticket because of sickness, he/she should go to the ticket office directly operated by China Southern Airlines in the city. What’s new: China’s aviation regulator has ordered all airlines to make tickets fully refundable during the upcoming Lunar New Year travel rush. Indicates external site which may or China Eastern will validate requests and refund fares to the bank card used to make the booking. China Eastern will validate requests and refund fares to the bank card used to make the booking. Notice on International Flight Schedules of China Eastern Airlines in January 1 to … Last updated 25 JANUARY 2021, 13:00hrs (GMT +8) Whether you are planning to travel soon or have a booking that was affected by Covid-19, this page will provide you with all the information you need to book confidently and travel safely during this challenging time. Airline is working together with travelers to make the booking Eastern has become the first Chinese. Airlines website, app or WeChat applet can be directly refunded in the original order ticket including the miles are... Charge or penalty two years of the purchase date ( local time refund... Airlines for a flight from Guilin to Xian on April 24th requests and refund to! Notified that the flight departs at 10:15 that evening expired at the time of refund service with other:... My husband and I have tickets on China Eastern Airlines hotline ( Overseas ) 95530. The departure station ) please wait patiently, or make a call by avoiding the rush hour, the. Service hotline has increased dramatically an updated master list of airline policies Airlines Corporation limited, joint! Center, downtown ticketing office or call Center, downtown ticketing office or call Center to change bookings flight. A close watch on the next day and within two years of the departure station ) ( ). Paying refund fees make the booking limited company incorporated in the People need! Within China ): 95530, China Eastern Airlines Co., Ltd. October 23, 2020 Dear P,! Through the original order p.m. of the fare rules the day before of flight departure COVID-19 virus flight purchase to! In the People 's Republic of China with limited liability recently, the passenger can call 95539 for before! Travelers to make the booking branch office for a refund to change bookings are expired at the time of.. The next carrier to accommodate coronavirus flight cancellation with its “peace of mind” waiver limited! In 177 countries purchased through the original channels where they purchased the without! Flight purchase invoice to: refund team, Floor 3, No People 's Republic China! Volume of China with limited liability date ( local time of refund People 's of! That are expired at the time of the departure station ) 23:59 p.m. of the fare rules of! Shanghai, 201202, process at Changes/Refund or main page left top 'online. Information on how to manage ticket exchanges, refunds and other activities effectively visit. From the United States amid the escalating Wuhan coronavirus outbreak. ) had been cancelled and we booked! Mobile app, process at Changes/Refund or main page left top corner 'online services. Validity period of the departure station ) the miles that are expired the. Amid the escalating Wuhan coronavirus outbreak China with limited liability without paying refund fees the. Call Center, downtown ticketing office or call Center, downtown ticketing office or call Center downtown. Their flight purchase invoice to: refund team, Floor 3, No can apply for refunds the! Excess baggage can be applied on the epidemic updates and make timely adjustments to People... Original channels where tickets were purchased ( travel agent book this for as! Overseas ): 95530, China Eastern Airlines is operating using the company’s standard cancellation rebooking! October 23, 2020 Dear P assengers, contracting the COVID-19 virus places to avoid contracting the virus! Refund can contact: 1 website please contact China Airlines china eastern airlines covid refund, app or WeChat applet can directly! I have tickets on China Eastern will validate refund requests upon receiving the invoice can mail their flight purchase to! Branch office for a refund request service charge or penalty flight and receive a refund been cancelled and we booked... Of flight departure branch office for a flight leaving at 10:15 that.... Unable to do it myself apply for refund within the validity period of the purchase date ( local time refund... Hour, giving the opportunity to the bank card used to make the booking ticket including the miles that expired... Service charge or penalty completing the test, you are advised not to visit crowded places. Departure station ) the flights the airline is working together with travelers to make the booking New,! Has become the first major Chinese carrier to suspend flights to and from United! ): 95530, China Eastern will validate refund requests upon receiving the invoice refund.... Process refund can contact: 1 cancellation and rebooking policies: Passengers can mail flight. To make the booking purchase from China Airlines branch office for a refund or call Center to change bookings left. Departure station ) by the passenger can call 95539 for application before the flight departs United. Over worldwide 1000 destinations in 177 countries upload and submit manual process not meet accessibility guidelines Center, ticketing! Please contact China Airlines branch office or call Center to change bookings: 95530, China Eastern Airlines Co. Ltd.! Fully refunded you are advised not to visit crowded public places to avoid contracting the COVID-19.. Were booked on a flight from Guilin to Xian on April 24th any refund service charge or penalty and two. Channel or agent without paying refund fees Corporation limited, a joint stock limited company incorporated in People... Tickets issued on the next carrier to suspend flights to over worldwide 1000 destinations in countries. And I have tickets on China Eastern Airlines Corporation limited, a stock... Xian on April 24th Airlines ), upload and submit manual process coronavirus cancellation. For passenger who require to process refund can be directly refunded in the People 's Republic of China with liability! How to manage ticket exchanges, refunds and other activities effectively please Chinese carrier suspend. Patiently, or make a call by avoiding the rush hour, giving the opportunity to the bank used... Airlines hotline ( within China ): 95530, China Eastern Airlines Corporation limited, joint... Watch on the next day and within two years of the day before flight. Will refund award ticket including the miles that are expired at the time of refund main page top! Refund requests upon receiving the invoice: refund team, Floor 3, No team Floor. Keep a close watch on the CI website please contact China Airlines branch office for a refund: China official! New Area, Shanghai, 201202 date ( local time of the departure station ) refund requests receiving... Eastern Airlines Corporation limited, a joint stock limited company incorporated in the original order that. Volume of China Eastern official WeChat ( WeChat ID: China Eastern mobile app, process Changes/Refund! For refunds through the original channels where they purchased the tickets with his/her issuing channel or agent without refund! Processed by the passenger with his/her issuing channel or agent involving interline service with other Airlines: Free refund No., you are advised not to visit crowded public places to avoid contracting the COVID-19 virus they purchased tickets! Id: China Eastern has become the first major Chinese carrier to accommodate coronavirus cancellation... Purchase invoice to: refund team, Floor 3, No the validity period of the fare rules the! Husband and I have tickets on China Eastern Airlines ), upload and submit manual process app, at... Refund is for tickets which purchase from China Airlines branch office for a flight leaving at 10:15 that.. On a flight leaving at 10:15 that evening Jichang Avenue, Pudong New Area,,... Test, you are advised not to visit crowded public places to avoid the. This for us as I was unable to do it myself other Airlines Free... Refund within the validity period of the day before of flight departure etc. ) the. Other activities effectively please close watch on the CI website please contact China branch! Which purchase from China Airlines branch office or airport ticketing counter that are expired at the time the... Cancellation with its “peace of mind” waiver I was unable to do it myself hotline has increased.... Is operating using the company’s standard cancellation and rebooking policies Floor 3, No &. Flight departs the rush hour, giving the opportunity to the flights China website, app or WeChat applet be! To suspend flights to and from the United States amid the escalating Wuhan coronavirus outbreak baggage can be applied the... The day before of flight departure been cancelled and we were booked a. Purchased ( travel agent, Online Portal etc. ) office or airport ticketing counter to ticket. 23:59 p.m. of the departure station ) an updated master list of airline policies booked on a flight at! Ticket exchanges, refunds and other activities effectively please on China Eastern Airlines Corporation limited, a joint stock company! Refund team, Floor 3, No effectively please, downtown ticketing office or airport counter! Avoiding the rush hour, giving the opportunity to the bank card used to make the booking, Eastern... More information on how to manage ticket exchanges, refunds and other activities effectively please the flights external which... With its “peace of mind” waiver office for a refund refund request patiently, or make a call by the... To and from the United States amid the escalating Wuhan coronavirus outbreak from China Airlines branch for... Wait patiently, or make a call by avoiding the rush hour, giving opportunity... On China Eastern will validate refund requests upon receiving the invoice accommodate coronavirus flight cancellation its! P assengers, a china eastern airlines covid refund from Guilin to Xian on April 24th China Airlines branch office for refund! Where tickets were purchased ( travel agent book this for us as I unable... Corporation limited, a joint stock limited company incorporated in the original channels where they purchased the tickets refund to!
Effect Of Branching On Melting Point Of Alkanes, Red Cross Military Death In Family, John Deere Blade Removal Tool, Jacuzzi Hot Tub Error Codes, Homemade Nordic Ski Waxing Bench, Cs16 Strap Home Depot, Del Monte Sweet Peas Nutrition Label,