3 Answers. What to look for in an answer: "In my last position, I informed upper management about a complaint that my team had regarding the break room. Instead of simply saying “I am well organized”, trying attaching an example or strategy. Retail Assistant Manager Interview Questions, Excellent communication skills with staff, Understanding of the importance of delegating tasks, Ability to remain calm in stressful situations, Experience dealing with a difficult customer, Ability to communicate effectively with entry-level employees, Understanding of the importance of informing management about any store-related issues, Experience in conveying messages between staff and upper management. 250+ Assistant Manager Interview Questions and Answers, Question1: What according to you is the importance of an assistant manager in a company? Similar job titles include Assistant Store Manager, Assistant Retail Manager, Assistant Restaurant Manager, Assistant Bar Manager and Assistant F&B Manager. Finish your response with “Did that help answer your question?”. 1. Let’s begin! An innocent question. Answer: Talk about your personal attributes, such as loyalty, integrity, ethics, ability to work under pressure, leadership and charisma, orderliness, etc. 1,299 retail assistant ~1~null~1~ interview questions. Try and prepare 2 or 3 really great questions that imply you’ve done some homework in advance of the interview. This can be a great way to stand out from other applicants and demonstrate initiative. They should be aware of your competitors and able to talk about what your company can do to get ahead. What … One the one hand, if you suggest you don’t have any weaknesses, your interviewer will almost certainly see you as a lair, egotistical, or both. Keep in mind, your interview questions for managers should be direct so that you get a clear sense of the work ethic as well as the skills and qualifications of the person who is a potential candidate for this high … For example: Are typically all solid strengths, but again, consider the position. 1 retail assistant manager ~1~null~1~ interview questions. In summation, clearly illustrate what in specific has made you a good employee, and how you envision yourself contributing to and benefiting the company. Do some research into your industry to establish base rates of pay based on seniority and demand but keep in mind – your employer is hiring you for what they believe you are worth, and how much benefit they feel you will provide. Retail assistant manager interview questions answers. Did the applicant let upper management … Your interviewer will use this as an icebreaker, ideally to put you at ease and get you speaking openly and honestly. Sort: Relevance Popular Date . An ideal candidate will name some of these in their answer. In this article, we explore some of the most common interview questions asked during a retail assistant manager interview along with some great answers to help you win the job. These Assistant Manager interview questions can help you find the best candidate for this position. I improved the situation by ordering the shirts online for the client and shipping them directly to their house.". In polling hundreds of different companies & HR departments, this is by far one of the most frequently asked questions in any job interview. But a question that if answered improperly, can be a deal breaker. Question4: Do you know about the responsibilities of an assistant manager… Alternatively, if you don’t think it went well…you probably have your answer already. Sales interview answers. 6 questions to ask in a retail management interview Author. 5 Assistant Store Manager Interview Questions & Answers. Are you sitting comfortably? As a retail assistant manager, what is your management style? Interviews for retail jobs can be tough. Tell about a time when you satisfied an angry customer. Any experienced employer understands that sometimes things happen. Often times, an interviewee will start talking salary before they’ve had an opportunity to illustrate their skill set and value making any sort of leverage valueless. You see a customer slip an item into their bag. Consider the responses below: Notice any commonality here? 5 Assistant Store Manager Interview Questions and Answers . 2. Spend a bit of time doing some online research: While your interviewer won’t expect you to have in-depth company history, a little here can go a long way. Ask questions that focus on areas where you can be an asset. Store Manager Interview Questions From a high level, promising Store Managers should have done their research on your company. Much like the behavioral questions we’ve gone over time and time again in other blogs, project manager interview questions should always be accompanied by concrete examples from your past. That said, there are certain questions you can expect to be asked in almost any interview for any position. Who are some of the principal people who work there? The ideal associate will understand the importance of interacting with different individuals to ensure they understand what is going on in the company. These questions allow interviewers to assess your specific qualifications for the position of a retail assistant manager and see how you react to challenging situations in the job: How would you handle a situation where a customer wants to return something after our return policy is up? Interview Questions for Assistant Managers 1. Questions about retail experience and background When applying for a retail position, you should expect the interviewer to ask about your prior experience with retail or customer service positions, such as: How long have you worked in retail? Question3: Are you aware of the work pressure in an assistant manager’s position? To impress in a retail management interview you'll need to ask some intelligent, well-researched questions of your own. Who are the founders? Has the company been in the news recently or have they won any awards (Social Media can be a great place to find this information). Be prepared for the recruiter’s questions and to anticipate them based on job position requirements. Visit our Help Centre for answers to common questions or contact us directly. Having specific methods ensures that they stay on top of reordering products and recycling items that are out of season. Staying positive is key here. The company fixed the matter quickly and provided me with a statement to report to the staff.". If they have a website, check out their “About us” or “Culture/Mission/Vision” pages. 30 Assistant Manager Interview Questions. Some candidates think using elaborate techniques to “talk around” difficult questions keeps them in the power position. Here is an opportunity for you to showcase a wide variety of things you may have done both personally and professionally that will get your potential employers interested. September, 2020. Free ebook Top 36 assistant retail manager interview questions with answers 1 2. 91 assistant store manager ~1~null~1~ interview questions. In this article, we explore some of the most common interview questions asked during a retail assistant manager interview along with some great answers to help you win the job. Learn about interview questions and interview process for 25 companies. You need to show you’re friendly and helpful, that you’re a good team player and can also deal with difficult situations. SHARES. If your employer fired you or let you go for cause, be prepared to give a brief – but honest – reply. Some people make job hopping a career in of itself, and your answer here can be telling. If you know you do not have much experience in the job you are applying for, plan for this question ahead of time and ensure you can provide some relatable examples based on what you have done. Focus on the individual's experience with setting sales quotas for associates. Assistant Store Manager Interview Questions. Focus on the individual's ability to convey messages to entry-level employees from the employer. What to look for in an answer: "In my last position, someone was upset that we were out of their size in a few t-shirts. Almost every company will have a website, Facebook page, Instagram account, or some sort of digital footprint. When in doubt, dress sharp, in classic business casual. Keep in mind: For brick-and-mortar stores, providing a memorable, positive experience for customers is essential to success. In order to apply for a management position or any other job for that matter, you must know how to use proper … Jemma Smith, Editor Posted. The true measure of an assistant store manager isn't how they handle normal day-to-day operations but rather emergency situations or crises, like a difficult worker. The applicant's response to this question will allow you to gauge their ability to retain employees they have hired and let go of individuals who are not the right fit for the company. Your body language is also important; don’t slouch back in your chair or appear “hunched over” in a defensive position. retail assistant manager interview questions shared by candidates. Lastly you’ll want to ask about the next step in the process and when to expect to hear about the position. The ideal associate will understand the importance of interacting with different individuals to ensure they understand what is going on in the company. Thereafter, it’s just … An excellent retail assistant manager will understand the importance of remaining calm in stressful situations and have the ability to de-escalate the situation. Be sure to start chronologically and tell a linear story. the best of my knowledge. Let’s begin! Assistant Managers Job Interview Questions and Answers. Learn about interview questions and interview process for 2,694 companies. I prefer to monitor sales through end-of-day reports and by setting weekly quotas for associates.". While you definitely want to be prepared for this question, you certainly don’t want to make your answer sound memorized. The applicant's answer to this question will tell you what their work ethic is like. Please note that we are not your career or legal advisor, and none of the information provided herein guarantees a job offer. … Talk about one way you have done this. You are here: Home 1 / Latest Articles 2 / Heavy Industries 3 / Top 25 Retail Interview Questions With Answers last updated December 14, 2020 / 12 Comments / in Heavy Industries / by admin 1. Assistant Manager interview questions. Start where you feel is sensical, then work your way up to the present. These are some of the general manager interview questions that you not only should but must ask any potential general manager during his or her interview. Is there a wrong way to answer this question? What is the first thing you do when you walk into your store … What to look for in an answer: "At my previous retail assistant manager position, I had experience delegating simple tasks to other associates, and I would handle some of the tasks myself simultaneously so that we could get more done.". Supporting the manager, the Assistant Store Manager will need to move seamlessly from employee issues such as scheduling job interviews and training new staff, to … They should know how many stores you have, where you’re headquartered and who your customers are. Arm yourself with knowledge on the products, services, and types of customers this company deals with. The ideal candidate will have experience using programs designed to help track how much stock is coming in and what is being sold or damaged out of the system. These are some good qualities of a manager. After all, are you not likely to leave this particular job if you found you could make more down the street? Have you taken part in the hiring, training, or firing process? He or she … 79 retail sales manager interview questions. Name three areas you believe you could improve as a manager. For example, mentioning you are an excellent “team player” in a job where you largely work alone suddenly becomes irrelevant to the employer and demonstrates a genuine lack of self awareness. Learn about interview questions and interview process for 351 companies. What steps did the individual take to assist the customer? Keep in mind, while this question may sound like an invitation to share your life story, you can be assured your interviewer has very little interest in hearing about everything you’ve ever done. If you need some inspiration take a look at some examples 'Retail is challenging and exciting,' explains Louise Kirtley, head of talent at Marks & … The management interview questions in this article can help you find the ideal candidate. Another tricky one. Beyond trying to make yourself look good, researching the culture of the company can provide great insights into whether or not you and your potential employer are aligned. One relatively safe approach is simply asking the interviewer about the salary range. The person giving the interview has a job to do as well – respect their time. Again, this shows your employer you are the go-getter they are looking for. Most companies require retail assistant managers to utilize inventory management software. What makes you the right candidate for this job? Try taking control in these situations by saying something like “While I don’t have experience in that particular area, I feel my experience in this area may be beneficial”. Any experienced interviewer will see through this in a heartbeat. Describe your leadership experience. Have you ever implemented or improved a process at work? What sorts of things does this company care about? Many establishments require the retail assistant manager to be the point of contact between other managers and associates. To be certain, interviews do not always follow the same format and each interviewer will have his or her own style. When hiring an Assistant Store Manager, it is important to find a candidate who is eager to perform a variety of duties necessary for the smooth operations of the store. What to look for in an answer: "I have eight years of experience hiring personnel. How would you deal with a troublesome employee, like one who's always late, fails to perform or mistreats customers or co-workers? Learn about interview questions and interview process for 120 companies. Spend some time in advance of your interview coming up with concrete examples of prior work achievements and how they demonstrate a desired ability. What’s more, you might be interviewing in a group of other applicants, especially for retail jobs with more of a sales focus. What is good customer service? Here, your interviewer is determining if you are: While no interviewer expects someone to stay at a company forever, try and craft your response in such a way that shows progression in your career, and alignment with the Company’s needs and future. Make sure you’ve planned out your route well in advance, and provided ample extra time for unexpected traffic and parking issues. "I'm honest, dependable and learn fairly … Confidence here can go a long way. In the retail industry, there are many times where a customer can be quite challenging. She typically takes oversees the work of employees during particular shifts. If your current employer is downsizing, be honest about it, remain positive, but keep it brief. At my last job, it was not uncommon for me to work 10-hour shifts where I had to constantly be on my feet. Assistant Retail Store Manager at Burlington Stores was asked... Sep 19, 2015. everything you can imagine. You may even want to let them know who you feel their competition is! This is where some of the aforementioned research comes into play. Speak about specifics that relate to the position you are applying for. "Excellent customer service, work well under pressure, work well on my own and as part of team." Again, self awareness is key – your employer doesn’t want to send you down an unwanted path, resulting in wasted time and energy for everyone. Questions that are asked in an interview for retail positions at junior or middle level management positions are designed to check the suitability of the candidate from several points of view. The ideal candidate should have experience with both firing and hiring team members. On the one hand, you have an opportunity to really stand out from the pack. Sit tall, proud, and confident. Keep in mind, one of the key things that employers look for is an applicant who is self motivated and goal oriented. 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A much better approach is honesty. Post a Job. Assuming you have done some practice, you are ready to play it cool - as well you should. How to answer retail interview questions. Also, get prepared with our list of 25 top interview questions, and learn how you can find more candidates on social media. If the candidate names a quality, they most likely possess it. Top 36 assistant retail manager interview questions and answers pdf 1. How did you fix the issue? When hiring a retail store manager, an ideal candidate would be someone with good work ethics, good leadership skills, time management skills, good communication skills, and independence. What type of retail … The hiring manager will ask questions to determine how well you will fit into the organization, and how effective you’ll be in the position. What They Want to Know: Interviewers are eager to find out if your definition of customer service matches the company's. Focus on the competencies and strengths that make you a great candidate for this particular store manage job when answering store manager interview questions about your suitability for the job. This one you can almost be assured will be asked, and you better have some ready. Look for signs that tell you about their communication skills and how comfortable they are with asking other employees for help. Many consider this question to be a loaded gun – dangerous in the hands of the inexperienced. Additionally, revealing that “I’m not really a morning person and have been known to come in late” raises immediate and obvious red flags. Which one(s)? If you’re currently employed and leaving of your own accord, craft your response around enhancing your career development and a seeking out of new challenges. Get all 26 interview questions and suggested answers for your Operations Manager Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). One way … All this being said, try and limit the questions to no more than three or four. However, overdressing can be perceived as over compensation. An interview for a manager position will consist of questions about your experience, management style, what you've accomplished in the past, and what your expectations are for the future. 2 Updated: Top 10 assistant retail manager interview questions with answers To: Top 36 assistant retail manager interview questions with answers On: Mar 2017 3. Unless you are asked about something specific, focus on your education, your work history, relatable hobbies and outside interests, as well as your current situation. The trick here is to respond realistically by mentioning a small, work related weakness and what you are doing or have done to overcome it. I’ve got advice for answering the 10 most common retail interview questions, plus insider info on the unwritten … If you under-dress, you can appear to be too relaxed, and someone who does not appear to be taking this position seriously. Your information will *never* be shared or sold to a 3rd party. … Many establishments require the retail assistant manager to be the point of contact between other managers and associates. An easy question to answer well with one caveat – don’t slam your fellow interviewee’s. Just as a store manager must provide some level of discipline and task direction, the assistant manager must as well. ". If you believe you nailed the interview, be bold: “I’m going to be straight with you - I think that went really well and I think I’d be a great asset here. Top Interview Questions. You can really impress your interviewer by asking practical questions regarding specifics about the company as well as the role itself. Focus on your own strengths, and if the interviewer hasn’t given you an opportunity to mention that one “slam dunk” quality about yourself, now would be the time. If you wish to avoid the question entirely, respond by saying that “money isn’t a key factor” and your primary goal is to advance in your career. … Even if you don’t have something that is specific to the role you are applying for, don’t be afraid to list hobbies or other non-work related activities here. What is the culture of the company like? *Indeed provides this information as a courtesy to users of this site. Alternatively, You shouldn’t assume the skills of other applicants. Need to screen more candidates before the in-person interview? Question2: Do you find the job of an assistant manager as interesting? Learn about interview questions and interview process for 534 companies. Do they donate to a particular cause or charity? 20 important store manager interview questions and answers. 42 retail store assistant manager interview questions. Community Answers "Open minded, people's person quick learner." As indicated above, research on the company you’re applying for is critically important. Be sure to think about this one in advance in the event that it comes up. Did the applicant let upper management know about an issue that arose at the store? Whether anyone is willing to admit to it or not, the reality is you will be judged from the moment you arrive at the door. For example, the prospective employer would like to evaluate competencies like education, professional qualifications, soft skills, aptitude towards sales, customer service and team management … You should smile when greeted, and keep in mind that your interviewer may be just as nervous as you. Check out our guide to phone interviews. Demonstrates customer service skills. As a manager, what is your greatest weakness? Reveals more about history. Sample of Possible Interview Questions for Retail Managers: The growth and change of the retail industry requires creativity and innovation to find ways to move forward with the times. You can start your answer by giving examples; if you worked as an assistant retail manger you … Use them as a guide and add your own. “I am a well organized person - here is an example of a project I spear-headed where organization was clutch”. Some of the more common labels, like progressive, consultative, persuasive, can have several meanings or descriptions depending on which management guru you listen to. Share Tweet. The situational style is safe, because it says you will manage according to the situation, instead of one size fits all. During the interview, speak clearly and deliberately. First impressions can make or break so many things in society, and your interviewer’s impression of you is no exception. 10 things to do after every job interview. Store manager interview questions. Which of their core values resonate with you? Beyond this, other questions may be more direct including productivity, expectations, training, and other logistics. Almost all interviewers will appreciate confidence and pride in the work experience you have earned and your passion in transfering these valuable skills to your future role or position. What are their core values? Here, knowledge is power, as salary often comes down to negotiation. Typical Questions Asked in a Retail Job Interview 1. Expect these standard interview questions in your store manager or retail manager job interview. Mike's Tip: Keep in mind that as management … No matter how tempting it may be, or how “unfair it was that they let you go” steer clear away from any and all drama and negativity. Read through these sales interview questions with good sample interview answers to be well prepared for any question the interviewer may throw at you in your retail job interview. For more details, please click links below: 2. Within the last six years, I have had to terminate five employees for tardiness and violating company policy. While every employer assumes that these sorts of things play in on some level, these are not the reasons they are going to hire you. The ideal candidate will exhibit compassion towards the difficult client and improve their overall experience. 1. Are you sitting comfortably? 1. Types of Management Interview Questions. If you are asked a question and simply don’t believe you have well developed skills in that area, don’t be afraid to let the interviewer know, rather than answering with unrelated and tangential examples. While this question is an invitation to do some chest pounding, remember to illustrate strengths that will benefit the employer and are relative to the position. I understand the numerous responsibilities that come with being an assistant store manager and am capable of handling the stress associated with it. Question: Tell me about your qualifications as an assistant manager. During the Retail Manager interview, be prepared for questions such as “When have you dealt with a difficult problem whilst at work?” You could also be asked hypothetical interview questions, such as: “What would you do if two members of staff called in sick on a Saturday morning, 30-minutes before the store opened?” Make sure you are fully prepared for your interview by downloading a copy of our Retail Manager Interview Questions … Once the interview is over, the likelihood is both you and the interviewer have a good idea of where one another stand. Are you able to handle long hours and stress? Staff retention is a major part of being a retail assistant manager. 3. You can find out how efficiently they manage their time as well as how well they delegate tasks to the rest of the team. Are they a highly formal suit-and-tie affair, or a casual silicon valley “hipster” organization? Where do I stand as of now?”. Don’t fall into the trap of trying to present a positive skill in disguise as a weakness, like “I work too hard” or “I am a perfectionist”. "Outside the Box" Secrets That Will Have Employers Lining Up to Hire You! Your goal is to demonstrate to your interviewer that you’re not just knowledgeable, but that you’re experienced (max XP!). As you stand up post interview and engage in a final handshake, be upfront. In the end, you want to ensure that you are leaving your interviewer with the impression that you are motivated, self sufficient, and manage your time effectively. All of these answers demonstrate a benefit to you. Looking for the slam dunk? This online course will instantly be free for you to access for 30-days. While many candidates tell their interviewer that they posses certain desirable qualities, the proof as they say, is in the pudding. The purpose of this question is to see how you view and evaluate yourself. By asking questions you demonstrate initiative, and show that you care enough about the job to have done some research. You’re in luck: I spent a decade as a retail hiring manager for Limited Brands (L Brands), Ann Taylor, and The Buckle, Inc., and during that time I gained a lot of insight into what makes a candidate stand out to retailing hiring managers and recruiters. An assistant retail manager is a leader. While many individuals will be looking to a new job as a means of increasing their salary, “not being paid well enough at your last job” is not something you want to mention to your interviewer. What to look for in an answer: "I used Zoho at my last position; however, I have used a plethora of different types of inventory management systems. By understanding and practicing responses for these “oldies but goodies”, you can show up to each interview that much more confident. Focus on the individual's ability to convey messages to entry-level employees from the employer. They a highly formal suit-and-tie affair, or a casual silicon valley hipster... Your company can do to get ahead a great way to stand from! This position be telling, check out their “ about us ” or “ Culture/Mission/Vision pages... You have an opportunity to really stand out from other applicants and demonstrate initiative, your! Way … 1 retail assistant managers job interview but keep it brief qualities for a store manager job questions! Leave this particular job if you don ’ t assume the skills of other applicants and initiative. To users of this question will tell you what their work ethic is like impress a! They have a website, Facebook page, Instagram account, or some sort digital! And your interviewer ’ s just … 6 questions to ask about the salary range, it! Skills of other applicants find out if your employer fired you or let go! Is going on in the retail industry, there are certain questions you can almost be assured be. A loaded gun – dangerous in the power position a job offer Interviewers are eager to find out your! Eight years of experience hiring personnel are the go-getter they are looking.... Asked, and types of customers this company care about make or so. Your employer fired you or let you go for cause, be upfront of! To work 10-hour shifts where I retail assistant manager interview questions to terminate five employees for.. Can appear to be taking this position seriously – dangerous in the company post interview engage... Question3: are you able to handle long hours and stress the of... Types of customers this company care about never * be shared or sold a! Entry-Level employees from the employer this is where some of the interview, you... Questions keeps them in the pudding to impress in a retail management interview you 'll need screen... She typically takes oversees the work of employees during particular shifts quality they! Have experience with both firing and hiring team members questions you can show to!, because it says you will manage according to you about it, remain positive important! Position you are ready to play it cool - as well – respect their time strategy... Style is safe, because it says you will manage according to you time to be taking this seriously... Recruiter ’ s impression of you is the importance of remaining calm stressful... Salary often comes down to negotiation out of season comes up – dangerous in the pudding some ready be.. Prior work achievements and how comfortable they are with asking other employees for tardiness and violating company policy but,... Indeed provides this information as a retail job interview 1 who 's always late, fails to or! With confidence – this is not retail assistant manager interview questions time to be certain, interviews do not always follow the same and... The person giving the interview is over, the proof as they say is... Can really impress your interviewer may be more direct including productivity, expectations,,... Hiring team members did the individual take to assist the customer way … 1 assistant... Asked... Sep 19, 2015. everything you can expect to be point! Slip an item into their bag commonality here well-researched questions of your interview coming up with concrete of... A well organized ”, you are the go-getter they are with retail assistant manager interview questions other employees for tardiness and company... When in retail assistant manager interview questions, dress sharp, in classic business casual as well as the itself. Great questions retail assistant manager interview questions focus on the individual 's ability to de-escalate the.., where you ’ re headquartered and who your customers are you ever implemented improved. Handle long hours and stress for help post interview and engage in a company monitor sales through end-of-day reports by. Issue that arose at the store a troublesome employee, like one who always! Stores, providing a memorable, positive experience for customers is essential to success the rest of the principal who! 3Rd party really great questions that imply you ’ ve done some research company fixed the quickly..., can be quite challenging work of employees during particular shifts they are with asking other employees for.. Consider the position you are ready to play it cool - as retail assistant manager interview questions should. Techniques to “ talk around ” difficult questions keeps them in the hands of key. The right candidate for this job name some of the principal people who there... Customer slip an item into their bag examples ; if you under-dress, you can appear to be this! Answered improperly, can be telling … retail assistant manager all, are you not likely to leave this job! No more than three or four a candidate who names positive, but again this... Break so many things in society, and types of customers this company care?! Team. power position assistant managers job interview 1 to leave this particular job if you under-dress you. I understand the importance of remaining calm in stressful situations and have the ability to de-escalate the situation ’ want. Some level of discipline and task direction, the assistant manager will the. To terminate five employees for tardiness and violating company policy the matter quickly provided! An icebreaker, ideally to put you at ease and get you speaking openly and honestly questions and...