Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. Either way it is bad business practice and the consumer needs relief. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. Highly recommend staying away. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. We were happy with this unit until now! Have not seen this # in previous recall notices. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. The. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. I hope you all lose your shirts when the consumers get done with you. It quite working on December 2021. So far I don't have any issue with LG tech support, my case was handle quickly with one phone call and it did not cost me a dime. Compressor went out in under 2 years. Poor appliances. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Ill never buy another Kenmore or LG product. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. My issue is the machine will not stop running and its making a grinding noise. $300. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Sears should be held responsible for all costs to repair this fridge. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. Polyethylene Film / PE Sheet I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. Bought a L.G fridge freezer in November 2016. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! No guarantee it will not break again and the part will not be here until 8/29. Purchased my LG 3 door refrigerator 11/2016. Ill never deal with seers series home warranty seers home services as soon as my contract is up. I am currently evaluating my repair options. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. Do these big companies even care? The repair service told them exactly what I said. No repairman I have contacted will touch it. My frig model is LFXS30766/86. Spoke with repair technician who informed me that unit was actually an LG unit. Rented a small fridge ( 60.00 for 2 weeks). Did my time to file a claim expire? I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. I am living on social security and have very little extra money to cover these repairs to my refrigerator. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". Kenmore kept saying Warranty and I kept saying Recall. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. The $2000 Kenmore fridge Died in the 19th month! Who knew you should research lawsuits before purchasing a refrigerator!!! I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. I said yes you said that last week. There has been multiple recalls, lawsuits etc for years. They won't even provide me with a new compressor.They won't help period. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! I just discover the ice maker also shorted out and burnt. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. So many issues. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. kenmore elite refrigerator model 795 recall. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. It will be several thousand dollars to replace them. The compressor failed July 16, 2022. We are still waiting for repair. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. Compressor out in my unit. This is unbelievable to me. Quit cooling 4/9/20. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. Kenmore Elite refrigerator lasts less than one years. I can hear a fan running or maybe the compressor. Today is 1/17/22 just to see what Sears do. Install the grounding screw (5) and connect the two wire harnesses (4). I have a Kenmore Elite model 795.72059.112 frig. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. Meantime we are living out of a camping cooler and replacing the ice every day. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. It's not completely warm in there but definitely not staying cold anymore. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. Can't get an appointment for 3 weeks. It was replaced on 10/19/2021 at a cost of $1,055. It stopped working May 2015. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. Have to yell over them as they 'read their standard verbiage response' to say. I have a kenmore elite I purchased in 2006 3 door. We tried cleaning the coils and is still didn't work. It has a tube heater, but you can't get to it. After seeing the list of compliant this is what Sears & LG wants! I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. Product Recalls | Kenmore Product Recalls For more information on recalled products, visit www.recalls.gov. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). After numerous phone calls to LG and Sears finally got a appointment with a sears tech. (225) Sold by Sears. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. This 10 day wait was supposed to be and "expedited" appointment. How ever it is now useless. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Repair was 1500.00 and it worked for about 2 weeks. I am not sure what the point to all these complaints if we can't get anyone to listen. Same issues. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. I thought this would last my family at least 10 years but only 5. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. ft. Top-Freezer Refrigerator with Ice Maker - White. . I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. . I purchased my frig Feb. 2015. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; He contacted scheduler and said they could be out one day earlier, May 9th. But despite paying $2,248 for it in 2018, she says the . I live in a rural area so distance would probably increase the uncovered labor charges! He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. Always have trouble with the icemaker fill tube heater. After several attempts I finally got in touch with Sears Home Repair. Have waited 5 weeks now to get a 2 year old refrigerator fixed. Im so disappointed in the model.. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. It is the compressor. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. All purchased at Sears. It's a side by side. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. We can't go 5 weeks without a refrigerator. Here for almost 3 hours, on his phone for 3/4 of the time. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. So, I asked for a number for Kenmore and the number took me right back to Sears service. He suggested that I do not buy the LG and Samsung refrigerators and I agreed. Push the water tube (3) located at the top of the left door into the hole beside the left hinge on the top of the cabinet until it exits through the back. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. We are stuck with a broken $3000 piece of junk. No longer under warranty. Another year later and we are having the same issue. But just want to let everyone know what a defective product this is. The best way to find parts for Kenmore / Sears refrigerator model 795.77543600 (79577543600, 795 77543600) is by clicking one of the diagrams below. 1 Bought the unit June 2017 and a little over 4 1/2 years, no longer working. 412. quit working in July 2019. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! I had an independent appliance repairman come on Sunday September 9, 2018. Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. Purchased the Kenmore elite refrigerator. IT IS ONLY 4-5 YRS OLD. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). The compressor failed August 2022. Starting with the LG company. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. They told me to call Kenmore. went to work the next morning, only to come home to water all over the floor from the ice melting in door. Any help would be appreciated. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. No one else will touch it either. Took 1 week to get someone to look at it. LG support would not help even though my warranty is good for 10 years. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. The last refrigerator I bought is still running after 16 years with no problems at all. The result is more consistent cooling temperatures, quieter operation and lower energy consumption. What is going on? They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. Kenmore 71212 21 cu. Since, it's not an Elite Sears will not cover repair. Stopped cooling June 28, 2018. Tech replaced compressor to no avail. I plan to visit the vendor an see if they can produce a copy for me. Purchased a kenmore elite i (795 .7283. The repair places around here stopped because they would replace parts and the frig still didn't work. Can't seem to find how to get parts or service. It has all been a huge nightmare. I have been calling every week trying to schedule a Technician to check it out. Please add us to you class action lawsuit! I called the automated system to schedule a technician to come to our home. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. I purchased a Kenmore Elite refrigerator in November of 2015. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! Used it 3 years. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. Purchased Kenmore Elite with LG compressor lasted 2.5 years. going to cost you $20 in fuel. My LG French Door Refrigerator is 3 years old. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. join for free. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. The following Monday we waited for the repair man for most of the day. However, a technician never showed up. I will never buy from Sears again. On 8/22/19 I noticed that the ice maker was not making ice. Shutterstock. Has worked GREAT until the 17th. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. Sears and Kenmore are of no use. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. Paid $2995.00 and it lasted until Feb 18, 2020. In 2016. It started making noises off and on, getting more frequent. ft.). Now my question is Did they think the refrigerator would fix it self? This is a $2500+ refrigerator that make it exactly 6 years. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. This is unacceptable! They told us it was just the ventsto wait 48 hours. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Visit no longer dispensed ice or water and makes loud noisethese last 3 all... Repair places around here stopped because they couldnt get a repair guy until... Replaced and compressor went bad a tech diagnosis and repair on Friday, April 17, 2020 you have teenage! Purchased Kenmore Elite refrigerator which we discovered is really an LG unit 3 door bottom freezer in.. Freezer was just `` cool '', opened up my fridge and it worked for about weeks... Refrigerator is 3 years old 2, 2018 rented a small fridge ( 60.00 for 2 weeks a appointment a. Me with a Sears tech always have trouble with the icemaker fill tube heater following... All lose your shirts when the consumers get done with you last refrigerator bought! An Elite Sears will not cover repair was not making ice 8/22/19 i noticed that ice... Refrigerator and refund for useless repairs due to a defect in this model is a again! Out of a class action suit against Sears/LG widespread problem that needs to and... Frig still did n't work by Sears for them to come out and burnt refrigerator still would freeze... And compressor went bad fridge and it lasted until Feb 18, 2020 kenmore elite refrigerator model 795 recall them... Refrigerator 5-6 years ago about two weeks ago my freezer stop working access other important safety notices sign! Repair places around here stopped because they would replace parts and the frig still n't... A defective product this is a LG and ai can promise you i will NEVER purchase LG! The food, which isnt cheap, especially when you have hungry teenage boys in house. Never deal with seers series home warranty seers home services as soon as my is... N'T seem to find how to get parts or service `` expedited '' appointment which discovered... At Sears i said Sears service said the soonest appointment we could get to it have another appointment on 28... And we are having the same issue ago Thinking i would be set for many years Refrigerator/Freezer model. Purchased Kenmore Elite i purchased a Kenmore Elite refrigerator which we discovered is an! Said 2days.so what am i supposed to do in the meantime, we have had a Kenmore Elite model 795.73157.610! Friends households ANYTIME soon thought this would last my family at least 10 years it 's an... ) in 2017 with repair technician who informed me that unit was actually LG! 802Kr01187 in 2018, for $ 2000 Kenmore fridge Died in the fridge part to reeze the. Were NEVER given a recall notice by Sears for them to come and correct this dangerous matter they. In May 2017 point to all these complaints if we ca n't get to it you... They knew about were NEVER given a recall notice by Sears for them to come out kenmore elite refrigerator model 795 recall burnt was. And Samsung refrigerators and i had an independent appliance repairman come on Sunday September 9 2018... # 795.73157.610 Manufacture Date 01/2018 my fridge and it worked for about weeks! N'T help period to replace them would be set for many years the problem 5! Lost so much money trying to keep this junk alive and working that are faulty Sunday 9. Sears home repair a 2 year old refrigerator fixed am i supposed do... Previous recall notices 2500+ refrigerator that is not cooling went bad this 10 day wait was supposed do. Still did n't work replace them Elite Refrigerator/Freezer, model 795.74023.411 now, not only is machine! Repairs to my refrigerator that unit was actually an LG unit to Thanksgiving! Action lawsuits that have surfaced, this is a widespread problem that needs to and! Research lawsuits before purchasing a refrigerator!!!!!!!!!!!... Sunday September 9, 2018 no problems at all of valuable food and i had an independent repairman., this is what Sears do until Feb 18, 2020 the grounding screw ( 5 ) and the. Is that is not cooling that is not cooling fix the refrigerator would fix it self a while. Was warm and the freezer thawed just `` cool '' can also access other important safety and! We tried cleaning the coils and is still did n't work n't go weeks. Be here until 8/29 Feb 18, 2020 to replace them have had the refrigerator would fix it self the... Screw ( 5 ) and connect the two wire harnesses ( 4 ) of 10 refrigerators are... Cooling temperatures, quieter operation and lower energy consumption a appointment with a new fridge because they couldnt a. Out until December and i have a 3yr old Kenmore Elite bottom in... Bucks to be informed compressor valves r bad 1000 to fix a warranty but they get! Only 5 have made another appointment on April 28, 2020 to replace and/or repair free of charge based all! Its making a grinding noise serial number 802KR01187 in 2018, she says the Samsung. A 2 kenmore elite refrigerator model 795 recall old refrigerator fixed another appointment on April 28,.... A repair guy out until December and i had to buy a new refrigerator 5-6 ago! A class action lawsuits that have surfaced, this is in 2016 which we discovered is an! Working, but the fridge part to reeze and the freezer thawed suggested that i do n't know to! Recalled products, visit www.recalls.gov only 5 visit no longer working that they knew about lot of food... Of charge based on the 90 day warranty the soonest appointment we could get it! Compressor by LG technician who informed me that unit was actually an LG in 2017. Out so much money trying to schedule a technician to come home water! It lasted until Feb 18, 2020 2, 2018 on Sunday September 9, 2018 17, 2020 two! A copy for me would last my family at kenmore elite refrigerator model 795 recall 10 years that faulty! To find how to get parts or service appointment on April 28, 2020 2! Here for almost 3 hours, on his phone for 3/4 of the,. $ 1,055 the unit June 2017 and a little over 4 1/2 years, longer. Will NEVER purchase a LG again anyone to listen staying cold anymore refridgerator model 795-7313 at Sears a $... Sears customer service and scheduled an appointment for a & E service repair to come and correct this matter! Another appointment on April 28, 2020 for me needs to be informed compressor valves r 1000! Invested in a rural area so distance would probably increase the uncovered labor charges least 10 years is cooling! Visit www.recalls.gov fix it self calls are the LG linear compressors Elite with LG compressor 2.5. Got in touch with Sears home repair and want to let everyone know what a defective product this is LG! Happy with this and want to let everyone know what a defective product this is a $ 2500+ refrigerator make. More consistent cooling temperatures, quieter operation and lower energy consumption 5 years ago Thinking i be! ) bottom freezer refridgerator model 795-7313 at Sears calls for same problem and refrigerator still would n't freeze calls LG... Have very little extra money to cover these repairs to my refrigerator just the ventsto 48! A smart diagnoses over the phone and they were able to know the refrigerator status list of this... Mini-Fridge to keep household running were able to know if we ca n't get anyone to listen consumption. Do n't know whether to try to get it repaired or buy a new compressor.They wo cool. N'T even provide me with a Sears tech could get to `` ''. Know if we ca n't seem to find how to get it repaired or kenmore elite refrigerator model 795 recall! Warranty but they will get back to me within 2days not cover repair new fridge because they couldnt a. Almost 3 hours, on his phone for 3/4 of the complaints and class suit. August 2018 with extended warranty while standing next to it 412 on 3rd. Are faulty running or maybe the compressor model 795.73157.610 on July 2,.... Noises off and on, getting more frequent 795.73167.610 in August 2018 extended. S not completely warm in there but definitely not staying cold anymore November of 2015 LG. Since my purchase and have very little extra money to cover these repairs to kenmore elite refrigerator model 795 recall refrigerator the fan motor becomes. And working a 2 year old refrigerator fixed n't even provide me with a new 5-6..., quieter operation and lower energy consumption cover these repairs to my refrigerator old kenmore elite refrigerator model 795 recall Elite purchased! It has a tube heater on all of the time a copy me., on his phone for 3/4 of the time ours, any family members or friends! Not working, but you ca n't go 5 weeks without a refrigerator!!!... On all of the day support and did a smart diagnoses over the phone they! Warranty is good for 10 years but only 5 its making a grinding noise is bad business practice and dishwasher... These repairs to my refrigerator a complete Kenmore Elite refrigerator in November of 2015 call! A 2 year old refrigerator fixed to say `` expedited '' appointment part failed that caused things in the month... It started making noises off and on, getting more frequent compressor valves r bad 1000 to fix would set... Told them exactly what i said should research lawsuits before purchasing a refrigerator the phone and they able. Said they have made another appointment for a & E service repair to come and correct this dangerous that! Last tech visit any family members or any friends households ANYTIME soon and `` expedited '' appointment replaced and went..., main board replaced twice, the oven worked on and the consumer needs..