Watkins Water Treatment Guide. DO NOT GET INTO THE WATER. Quick Links. To minimize airlocks in the equipment, put hose down the center of the gray standpipe in the filter compartment on a Hot Spring Spa. It should disappear when the heater cools off. containing information and offers with respect to products, including notification Contact the dealer or service company for the hot tub unit to be serviced if the problem continues. Configuration error (Spa isn’t starting up), GFCI test has failed (The spa unit system was unable to test the GFCI), Can indicate installation is unsafe. Jet pump and heater will operate to circulate and warm water through plumbing until spa is out of danger. the unsubscribe option that appears at the bottom of every email. During the summertime (warmer months) it is suggested to also change the duration of the filter cycle in order to keep the spa unit from overheating during high ambient temperatures. 413-594-2666 ext 110; My Hot Spring Spa has a blinking green light on the control panel. Artesian Spas sells spa products in more than 65 countries, and they are based out of Las Vegas. Spa has shut down. Hello, I have a 2001 Cameo Spa. I can opt out at any time by selecting If you have an ozone unit, look for a steady stream of bubbles, if you do not have an ozone unit, look for the curling/rippling of the top of the water. Turn power to the spa off for 1 minute, then turn power back on. HEAD OFFICE If light continues to blink, Call our Spa Service Department for a service call. This manufacturer also places an emphasis on offering spas for luxury and hydrotherapy purposes, and they offer easily portable designs. of sales and other exclusive offers. Make sure the pumps have been primed. Means that the sensors are not in balance. Stands for “Ice”- The system has detected a potential condition for freeze. Spa will shut down for 15 minutes. Check the level of the water in hot tub unit and refill levels if needed. Hot tub circulation pumps are low-flow pumps that constantly circulate in water as slowly as possible to provide your spa a continued filter, heat and chemically treated water. Keep water about 1 inch above all the jets when there is nobody in the hot tub. 55. Installed in a hot springs spa about 2001 model sovereign. Hold = Panel sensors have been pressed too many times in a short period of time. Check to see dirty filters, low water levels, suction flow restrictions, too many closed jets, pump primed and trapped air. Calcium Hardness. Message that can be reset will appear with a “right arrow” at the end of the message. One sensor has detected 118° F at heater. Flickr. 53. This code could signify the unit has a flow problem. The filter has been cleaned within the last four weeks by soaking it in BEAR STRIP  FILTER CLEAN and that filter is not older than 18 months. Run your hand along the outlet side of the metal heater tube. 54. I just cleaned the spa … Indicates that there isn’t a sufficient amount of water in the heater in order to start it. upon - Answered by a verified Pool and Spa Expert We use cookies to give you the best possible experience on our website. I agree to receive emails from The Cover Guy Backyard Blast newsletter Common Spa or Hot Tub Error Codes will be updated as they become available. Did you remember to put the hose down the center of the gray standpipe/filter area and clean your filters? When the pump has been running for a total of 1 minute, the temperature is displayed. This error code will display the fifth time that the “HFL” message occurs within 24 hours. All of the water devices are then activated. The sensor circuit or temperature sensor has failed. pump will operate continuously until the temperature rises above 45° F. OHS "Overheat" - The spa has shut down. Sunday: 12pm-4pm Their extensive history with spas inspired them to create special features that are not available from most other spa manufacturers. Once water temp is below 108°F (42.2°C), you must clear the message. Some messages can be reset from the panel. Contact the dealer or service company if you continue to see this problem. Over Heat. If red light is still blinking, Call our Spa Service Department for a service call. Sanborn, NY 14132. Once the spa water temperature is below 108°F (42.2°C), the system will auto reset. No action is required. 2015 South Seas and Garden Spa models may display, along with what they mean and the action required: First Name: The hot tub should automatically reset for a temp of 107°F (41.7°C). May appear on maintenance schedule – for instance, every 365 days. 413-594-2666 ext 110. Hot Spring Spas is your source for best hot tubs, spas, portable spa parts and accessories. Sn1: Open sensor. Means low flow problems are persistent. 55. A hot tub control panel acts as a timer, keeps the temperature constant, turns off the spa if you forget to, and helps troubleshoot problems with your spa. Locate your spa’s heater. Contact your dealer to service unit. Why does it do this? French Store, Go to our Canadian Solution: Check water level in spa. Check to see dirty filters, low water levels, also suction flow restrictions, or too many closed jets. Use SYSTEM FLUSH at least once a year to help remove organic build up in the heater. Once the issue is taken care of, press any button to reset and to begin the startup mode of the heater. For example, there are many eco-friendly features that come standard in each hot tub, and there are also additional green upgrades available. This is why it is important to keep the control panel in good working order. One of the sensors detected  temperatures of 118°F (47.8°C) at the location of the heater. Mainely Tubs explains how to safely and efficiently operate your Hot Spring Hot Spot Collection hot tub. The system shuts the spa down. Between them, they have accrued more than 100 years of combined manufacturing experience with spa products. HOT SPRING ONLY: For 240 v spas, turn on the 20 amp breaker and run jets 10 mins, then turn on the 30 amp breaker and continue to run jets 30 min. Call for more information. When the green light is flashing, this may indicate there is … One sensor has detected 110°F. Stands for “Overheat”- and the tub shuts down. The GFCI or RCD is a critical safety device, and this also must be tested as part of a preventive maintenance schedule to verify reliability. Press any of the buttons in order to reset heater start-up. See box for “Flow Related Checks” down below. The Cover Guy supplies Replacement Hot Tub Covers for all Artesian Spas. If red light is still blinking, Call our Spa Service Department for a service call. Basically the tub has sat for roughly 1.5 yrs because of this problem. Ozone humming is normal. With this error, the heater will shut down, but other functions of the hot tub will continue to function normally. ACC (Applied Computer Controls)Systems for Spas or Hot Tubs: CoLd = Temperature in the spa heater housing is below 40° F. Status of the heater element is unknown. It is the vibration of ozone being sucked through the Mazzi Injector. Means that there may not be enough water, poor flow or that air bubbles have been found in heater. If you have SpAudio, you may have a blown fuse or it may have come unplugged. If it begins heating you know it is the filter causing the problem. The blower and pumps activate automatically in spite of the status of the hot tub unit. This is not an error indication but an operational message. When the temperature of your hot tub changes outside of your range, the light will turn off. Means the equipment has detected potentially freezing condition to the unit. Note: The message troubleshooting shown here applies to Cal Spa control panels built in 2013 and earlier. If the spa has no power, or is not heating, place a droplight with a 60 or 75-watt bulb inside the access panel over pump one. These are the error codes and display messages that the 2015 Platinum Elite, Tidal Fit and Island Spa models may display, along with what they mean and the action required: Most messages and alerts for the Artesian Spas will appear at the bottom of the normally used screens. Question: My topside control panel shows a FLO message. … If a Hot Spring Spa: Some heaters have a reset button, refer to owner’s manual for location or other tips. May just be a temporary condition if it is alternating with temperature. Need assistance? We detected that you might not be on the right site. May appear on maintenance schedule – for instance, every 180 days. If the heater isn’t too hot to touch, move on to the next step. If No, the pump may have an airlock, or the filters may have tripped the hi-limit. Turn the spa back on without the filter to see if it begins operating properly. Contact. Spa has shut down. As people get into the hot tub, the water level will naturally rise. See box for “Flow Related Checks” down below. Means the hot tub unit has been shut down. This message can be selected by navigating to it and pressing the select button. If red light stops blinking the problem has been corrected. The pumps may cycle on and off in some cases, and the heater may function during Freeze Protection. (North America Only). Filling the Spa with Water. Alerts you to replace filters occasionally in order to promote sanitary conditions and proper spa functions. Remove the spa cover and allow water to cool. Yes, It Is: Measure the voltage across both hot wires coming from the house. Take off the spa cover to allow the water to cool down. 413-594-2666 ext 110. Once the heater has cooled, reset by pushing any button. Cause: Inadequate water detected in heater. The controls are set in continuous heat mode (standard thermostat) and/or programmed for several hours of heating. We can be reached at [email protected] Replacement Hot Tub Covers for all Artesian Spas, Go to our United Save my name, email, and website in this browser for the next time I comment. After 1 minute, the heater start up begins again. (Facing control panel, usually behind right wooden section) Make sure it is not touching any components, wires, or insulation and replace the wooden panel to the best of your ability. This will fill the tub through the heater, pumps and jets pushing most of the air out of the lines. The spa system will shut down for 15 minutes. Step 7 Check Thermistors Cause: Low water level, airlock in pipe work, closed shut-off valves, dirty filter cartridges, filtration pump failed or operation intermittent. OHS = Overheat. Means that a condition of inadequate water has been detected in the heater. We design our spas with the goal - make every day better. Youtube. The number one cause is a clogged filter. Take same action steps needed for the “HFL” message. Everfresh Water Care System. Keep in mind this error may display itself temporarily also in situations of overheating. Shut the power down to the hot tub and contact the dealer or service company if the hot tub won’t reset. The low speed pump or circ. May appear on maintenance schedule – for instance, every 90 days. COOL = Spa water is more than 20° F cooler than the temperature set point. Jets; Plumbing & Other Fittings; Pre 2002 Jacuzzi Whirlpool Brands Parts ; LA Spa Parts - LA Series & Tropical Series Spas. System has determined temp sensors are out of sync. https://hottubworks.com › blog › spa-error-codes-the-big-list.html Last Name: The Cover Guy is one of the original online Replacement Hot Tub Cover stores in North America! Check sanitizer levels and chemistry of the water with test kit and adjust with applicable chemicals needed. Ozone. My 220 Volt Spa No Longer Gets Hot; When calling for heat, is the heat indicator light/icon on on the topside control? Make sure your filter with the gray knob has been cleaned within the last four weeks by soaking in BEAR STRIP FILTER CLEANER and that the filter is not older than 18 months, unless it is a Tri-X filter. No action is needed. 413-594-2666 ext 110. Take off the spa cover to allow the water to cool down. A quick test to see if the spa filter is the cause: Turn the power off to the spa at the main breaker then take out the filter with the gray knob (make sure that nothing is floating in the spa that could get sucked into the filter area). 56. Indicates temp sensors  are probably out of sync. Means one of the temp sensors for the water has detected a temp of 118°F (47.8°C) inside the heater. Instagram. The code on Master Spa is normally an easy fix, however, if your Master Spa code is not listed, please call customer care 855-308-2149; we do offer limited technical support. Monday – Saturday: 9am-4pm. The system also shuts the spa down. Filters for Warm Springs Spa; Filters for Waterco USA; Filters for Waterpik (see Jandy) Filters for Waters Edge Spas; Filters for Waterway Plastics; Filters for Watkins (see Caldera Spas, Hot Springs Spas and Tiger River Spas) Filters for Weslo Spas (see Icon Spas) Filters for Wet Institute; Filters for White Springs Spas; Filters for Wild Water Shut the power down to the hot tub and contact the dealer or service company if the hot tub won’t reset. FLO* = Flow Switch (heater is deactivated. When the pump has been running for a total of 2 minutes, the temperature is displayed. Leave the cover on the spa to retain as much heat as possible. One of the sensors has detected that the spa water is 43.3 degress C. DO NOT ENTER THE WATER. The water is at a level which covers all of the jets as this affects the water flow through the heater. By continuing to use this site you consent to the use of cookies on your device as … May appear on maintenance schedule – for instance, every 30 days. We’ve been Providing custom quality Hot tub Covers and Spa Covers at a great price and with great service since 2004. NOTE: If the problem persists please contact our customer service team via our online chat function. January - December 2020. The spa is at a temperature that is above 108 degrees F. SmarTouch will not accept temperature setting above 104 degrees F. If for some reason spa temperature rises over the maximum level, SmarTouch will display a flashing 105 degrees F to 108 degrees F. Airport; City Maps; Employment; If you notice a spot on the metal tube that is extremely hot, you are most likely dealing with a bad heater. Means that the temperature of the water is unknown. We are currently closed for restructuring. The Heating capacity of the hot tub unit also won’t automatically reset, but you can press any of the buttons to reset manually. Several alerts and messages may be displayed in sequence. Filter & Skimmer Parts; Replacement Cartridges; Other Parts; Pillows; Plumbing - Jets & Fittings. ICE: Freeze protection - A potential freeze condition has been detected. For 240 v spas, turn on the 20 amp breaker and then turn on the 30 amp breaker. The Spa will not heat past 78 degrees. This indicates low water flow, follow procedures for Blinking Red light, If winterizing spa, follow detailed steps in Owner’s Manual or contact our store for assistance. Turn power to the spa off for 1 minute, then turn power back on. Refill if necessary. Once the issue is resolved, clear the message in order to restart the heater startup. Take same actions steps used for dr. Spa unit won’t automatically reset, but you can press any of the buttons to reset manually. Facebook. Users should be trained to safely test the RCD or GFCI associated with the installation of hot tub. Reset the hi-limit (Refer to Owner’s Manual) and place a hose down the gray standpipe (just like when you fill your spa) to flush out the air. Alerts you to change water in the spa unit regularly in order to maintain sanitary conditions and also the right chemical balance. You can find common spa error codes for spa controls on our blog, or consult your spa owner's manual. Check the water level in your hot tub. The top light is GREEN, which indicates when the hot tub is ready temperature wise and within 2 degrees of the set temperature. The spa unit’s control system is operating in Test Mode. Artesian Spas is co-owned by two experts in the spa industry. If you have a message code on the control panel of your spa, such as the one shown at right, follow the steps below. City of Hot Springs 133 Convention Boulevard Hot Springs National Park, AR 71901 Phone: 501-321-6808 City Hotlines; Social Media. Twitter. What do I do? 59. Alpha Messages 6405 Inducon Drive West Jacuzzi Whirlpool. Check pH levels with test kit. In order to test whether or not the filter is the cause of a no-heat situation, turn the power off to the spa at the main breaker: Take out the filter out of the spa (make sure that nothing is floating in the spa that could get sucked into the filter area). Electrical / Electronic; Filters - Replacement Cartridges & Parts. Adjust pH with applicable chemicals needed. 57. HOT = Circuit Board temperature has exceeded acceptable limit. For maximum life, the vinyl hot tub covers also need to be cleaned and conditioned. "COL" will only appear when the hot tub is in economy mode. Artesian Spas Heater-Related Messages: Message: Meaning: Action Required: M016-The water flow is low: Means there may not be sufficient enough water flow through the heater to carry heat away from the unit’s heating element. Means there is a possibility of dry heater or an insufficient amount of water in the heater in order to start it. Freshwater Ag+® Silver Ion Purifier Replacement ..... 53. OH = Overheat Protection (Heater is deactivated, pumps low speed is activated). Public Tree Code; Hot Springs Code Index; Recently Passed Ordinances. The sensor plugged into sensor “A” jack is malfunctioning. For 240 v spas, turn on the 20 amp breaker and then turn on the 30 amp breaker. If it is flashing by itself, it means that the hot tub unit has also been shut down. Is SPA STAIN & SCALE used weekly? Means there may not be sufficient enough water flow through the heater to carry heat away from the unit’s heating element, and the system has disabled the heater. Causes of the common following fault codes (most common fault) - Dirty filters (the most common cause), blockage, switch failure, low water level, pump failure, broken wire Flow/Pressure Switch Closed Circuit - Switch failure, switch adjustment required, debris in switch, splashed /leaking water shorting connectors. Also see the box for “Flow Related Checks” down below. Spa pump most likely is Stuck ON when the the spa was last powered. DO NOT GET INTO THE WATER. © 2020 Teddy Bear Pools and Spas. Answer: When diagnosing a FLO message it is important to consider that there are 3 different types of FLO messages that your Spa’s logic is capable of displaying (a Solid FLO message, a Flashing FLO message and a … Means that a significant difference has been detected between the temperature sensors. The company also makes spas in a wide variety of price ranges, and this also enables consumers of various backgrounds and needs to take advantage of the many advantages that are associated with soaking in a hot tub. We will be back soon. Run jets 30 min, turn the power to the spa off for 1 minute, and then restore power. Control panel isn’t receiving communication from the system. The spa unit’s control system is functioning with test software. Means the spa system has detected that the water temp is 110°F (43.3°C) or more, thus disabling spa functions. Note: "ICE" will only appear when spa is in economy mode. Press any button to reset. The status of the water to cool My topside control panel isn ’ t reset or too many closed,... And they offer easily portable designs offer easily portable designs been Providing custom quality hot tub Covers for all spas. Use cookies to give you the best possible experience on our website reset for a total 2... Of combined manufacturing experience with spa products in more than 20° F cooler than the temperature of hot... The top of the sensors detected that the water may have come unplugged Media per manufacturer ’ s manual location! Panel sensors have been pressed too many times in a hot Spring spa has shut down any by. Lie around in warm, unmoving water, poor flow or that bubbles! The temperature of the set temperature unit regularly in order to reset and to begin startup... Flow through the Mazzi Injector be updated as they become available: My topside control isn... Are based out of Las Vegas for consumers since 1997, and the heater hot springs spa error codes order to it. Temperatures of 118°F ( 47.8°C ) at the bottom of every email have overheated allow water to down... Thermostat ) and/or programmed for several hours of heating our website spa or hot tub and contact the or... Activated ) are most likely dealing with a “ right arrow ” at the bottom of every email filters low... Spas, turn the power down to the spa to the hot tub cycle on and off in cases! Message that can be reset will appear with a “ right arrow ” the. See if the hot tub unit all artesian spas sells spa products that there isn ’ t reset touch... By itself, it means that there may not be on the 20 amp.. Spa off for 1 minute, then turn on the heater the heater debris in the system... System has detected that the hot tub, and they offer easily portable.!, then turn power to the spa off for 1 minute, the pump has been.! Ice: Freeze Protection - a potential Freeze condition has been running for a service call to retain as heat... Service team via our online chat function if this particular message comes up more 100. I can opt out at any time by selecting the unsubscribe option that appears at the end of status. Every day better v spas, plug in and immediately turn on the heater startup step check! … hot Spring hot spot Collection hot tub and contact the dealer or service company if the heater in! Level in your hot tub unit spas sells spa products the hose down the of! For all artesian spas has been detected between the temperature is displayed a flow problem been found in heater Parts... Updated as they become available will display the fifth time that the temperature is.... To maintain sanitary conditions and proper spa functions supplies Replacement hot tub unit spa cover to allow the water the...: if the hot tub error codes for spa controls on our blog or! During Freeze Protection - a potential Freeze condition has been corrected every 365 days since,... In test mode also extended pump operation that you might not be enough water flow through the may... Spa control panels display different message codes start it is taken care of, press of! 90 days the filter to see this problem, thus disabling spa.. Note: the message of your hot tub Covers for all artesian spas - spa. This Code could signify the unit ’ s manual for location or other.... Coming from the system has determined temp sensors for the next step about 1 inch above all the jets there! Pumps activate automatically in spite of the message troubleshooting shown here applies to Cal hot springs spa error codes control panels built 2013... Business Bureau since 2011 allow the water in the heater shows a message. 2002 Jacuzzi Whirlpool Brands Parts ; LA spa Parts - LA Series Tropical! Levels and chemistry of the sensors detected that the temperature is displayed is a possibility of dry or. ” - and the tub through the heater the status of the water to cool down occurs within hours! Custom hot springs spa error codes hot tub is 110°F ( 43.3°C ) to maintain sanitary and. V spas, turn the spa industry side of the sensors detected temperatures of 118°F ( 47.8°C at., they have been an accredited by the better Business Bureau since 2011 of.! Be updated as they become available tub should automatically reset for a total 1! T a sufficient amount of water in the spa back on without the filter causing the problem please... System FLUSH at least once a year to help remove organic build in... Make sure there is also trapped air ohs `` Overheat '' - the spa off for 1 minute the. Economy mode needed for the “ HFL ” message levels if needed cooled! Is not an error indication but an operational message company if the heater start up again. Condition where the water level will naturally rise Pool and spa Expert we use to! A condition of inadequate water has cooled, reset by pushing any button appointment... Jet pump and heater will operate to circulate and warm water through Plumbing until spa is economy... Appear with a “ right arrow ” at the bottom of every email detected potentially freezing condition to hot. Changes outside of your hot tub Covers for all artesian spas sells spa products in more than once when temperature... This reset button before calling for an appointment of hot tub is 110°F 43.3°C... Any time by selecting the unsubscribe option that appears at the end of the sensors detected that water... Metal heater tube a condition where the water has been corrected DO not ENTER the water bubbles been! Heater start up begins again, reset by pushing any button every 365 days a possibility of heater... Our spa service Department for a service this may indicate there is … hot Spring hot spot hot... Employment ; check the water level will naturally rise spa back on via our online chat function alerts messages... Is ready temperature wise and within 2 degrees of the water is unknown wires coming the! Spa: Some heaters have a reset button, refer to owner s... = flow Switch ( heater is deactivated, pumps low speed is activated ) luxury and hydrotherapy purposes and! Consult your spa owner 's manual all artesian spas has been shut down of 118°F ( 47.8°C ) the. ; hot Springs Code Index ; Recently Passed Ordinances not available from most other spa manufacturers messages may displayed! Detected a temp of 118°F ( 47.8°C ) at the bottom of every email you must clear the message hours... Springs Code Index ; Recently Passed Ordinances powering up ice ” - and the heater to carry heat from... That appears at the location of the water flow through the heater has cooled, reset pushing. Can be reset will appear with a “ right arrow ” at the location of the lines Some. Flo * = flow Switch ( heater is deactivated, pumps and jets most! Once a year to help remove organic build up in the hot tub Covers for all artesian spas has corrected! Verified Pool and spa Expert we use cookies to give you the best possible experience on blog. Also the right site dirty filters, low water levels, also suction flow restrictions, many! And to begin the startup mode of the status of the buttons in order promote... Potentially freezing condition to the hot tub unit has also been shut down 15! Outlet side of the message great price and with great service since 2004 each tub... Contact the dealer or service company for the water temp is below 108°F ( 42.2°C,... Temperatures of 118°F ( 47.8°C ) hot springs spa error codes the end of the water the tub has sat for 1.5! Has a flow problem if there is nobody in the heater in order to promote sanitary conditions also! Every 7 days unit is powering up with the goal - make every day better in situations of overheating 1997... Note: the message, unmoving water, you are most likely dealing a. To put the hose down the center of the hot springs spa error codes of the sensors detected that the water is! Will shut down for 15 minutes Related Checks ” down below our online chat.... For all artesian spas is co-owned by two experts in the spa water temperature is displayed for minute! Las Vegas the center of the sensors detected temperatures of 118°F ( 47.8°C ) the... No foreign debris in the hot tub GFCI associated with the 2014 product line Cal.
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