The process took 3 weeks. I interviewed at Cityblock Health in Jun 2021. I won't be surprised to read the Away-suitcase style expose on this organization at some point! The process took 2+ months. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. Happy Friday! We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Youll work on a small, cross-functional team of 5-7 tackling business and technology problems. When our members receive better care, they have better health outcomes. Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. We work with health insurance plans to identify populations who are structurally at risk and experiencing thousands of dollars a year in potentially avoidable emergency room services and healthcare procedures. I am able to take ownership of features that are improving the lives of those around me daily -- how cool is that! It was fast, fun and their was great communication. As a result, many rely on emergency rooms for crises, like running out of insulin or acute psychiatric care, because they didnt received the kind of care that would have kept them at home. At Cityblock, we dont hire for experience managing a JIRA board, we want folks with empathy, data chops, and excitement for the work. I interviewed at Cityblock Health. Cool, best of luck! Were here to provide medical and mental health services, as well as other things that might impact your healthbe it access to safe housing, food security, help with addiction, or even childcare support. Phone screen questions were about my experience, salary expectations, what interested me in the position. We created Cityblock with the simple idea that cities should be healthy places to live -- for everyone. Anonymous Interview Candidate in New York, NY, I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Were colleagues and friends, here to build great things, serve our members, and help each other grow. No follow up. We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. What me through your resume. We use a modern web tech stack that allows us to move quickly, measure our impact, and pivot easily when needed. Contact Email info@cityblock.com. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. Could any provide referrals to these companies? Very easy. What was some feedback you received at your last performance review? In the rare case where you have a copay, please reach out to us. I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. Extremely disorganized. Needless to say I removed myself from consideration. .As a leader, my biggest motivation is to create a culture of trust and transparency for creating sustained value and impact as we work together to lay the building blocks for the future of healthcare. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. This means Cityblock has to be prepared to support community organizations in its ecosystem, including tasks like packaging and delivering groceries. Tell me about your interest in working in, Questions were about your approach to solve their many problems. Please DM me if you are interested. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Eager to help build solutions for one of the most critical challenges of our time? I applied online. She told me the salary was 20k lower than the actual JD posting amount. A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. @Cityblock is hiring for a Head of HEDIS / Quality Improvement. Common stages of the interview process at Cityblock Health according to 66 Glassdoor interviews include: Our story Role is ideal for someone with 3-5 years work exp. Only one people was the start the whole interview. I got an email from the recruiter setting up a time for a call about the position. What are you hoping to get out of working with this company? Now, the interview with the peer General Manager was a whole different story, it felt like she was bullying me. And there are a lot of ways of achieving that, Ajayi said. I applied through an employee referral. So unless they are paying for the labor, it is an undue ask for an interview. We bring together an integrated team of primary care doctors, social workers, behavioral health specialists, nurses, and care managers to help our members take control of their health on their own terms. HSE interview questions are likely to revolve around your knowledge of health services and their delivery, particularly as it pertains to your area of expertise. Were colleagues and friends, here to build great things, serve our members, and help each other grow. Cityblock implemented its virtually integrated care model to: Ensure continuity of complex care management for a diverse, older patient population during a pandemic. Cityblock Health Interview Process. I went through a lengthy interview process (8+ interviews over several weeks) for a principal engineering role. 1. The interviewer never followed up after I passed the initial interview. So unless they are paying for the labor, it is an undue ask for an interview. The process took 5 weeks. What KPIs/data elements would you select to solve this problem? Tell me about yourself. Director, Quality Internal Operations & Client Relations, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. Yes. Were member-first, community-oriented, and trauma-informed. Cityblock Health interview details: 49 interview questions and 45 interview reviews posted anonymously by Cityblock Health interview candidates. Seemed to show little respect for candidates and their time. 1. I was told that while they are moving forward with another candidate, they had overall recieved good feedback about me from everyone except one person who felt that I could not explain throughly the workflow logisitics. Cityblock is a tech-driven provider for communities with complex needs it focuses on . I love being part of the engineering team at Cityblock because of how authentically we get to build relationships with our front-line clinicians and caregivers. etc. Company Type For Profit. I love being part of the engineering team at Cityblock because of how authentically we get to build relationships with our front-line clinicians and caregivers. The process took 6 months. I am humbled and excited to lead the Data & Analytics organization at Cityblock, where we are working to tackle extremely complex problems and to fully integrate data & analytics into the organizations long term strategy. 2 Cityblock Health Hub Operations Associate interview questions and 1 interview reviews. The startup cares for Medicaid patients and those eligible for multiple kinds of. Happy Friday! The process took 3 weeks. Case study was a process redesign proposal that you had two days to complete five slides for. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Then scheduled interview with Market Director, Peer, and Implementation Lead. Zero questions about experience with compliance and reporting. They moved very quickly and I had 5 interviews total including a case study. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. Eventually I gave up on reaching out because it was clear to me that they weren't interested and their lack of communication wasn't something I wanted to be a part of. I don't recall; it was mostly the Recruiter talking about the role and challenges. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. Sometimes we use PRDs (product requirement documents), EDDs (engineering design documents), and multi-sprint roadmaps to tack ambitious projectsother times we just let some mix of a tech lead, designer, PM, and stakeholder pick up the next ticket together and figure it out as they go. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. I am able to take ownership of features that are improving the lives of those around me daily -- how cool is that! The interviewer was disengaged and didnt care to speak to me. Get your stuff together City Block!!! On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. Asked about my background and experience. While the context is serious, the work can be fun. One of the first big projects I led was implementing a custom content management system layer that could handle all of our ongoing logic localization by location and line of business. Compassionate care thats built around youbecause your time, feelings, and story matter. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). People take time out of their schedules and prepare for these things. Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time. It was unbelievable. She then proceeded to tell me that I wouldnt be interested in the work. More than half of our members are people of color, because thats the best representation of Medicaid and dually-eligible populations., Telling your story over and over again seems benign, but the healthcare system makes people tell their story over and over again, it subjects them to friction, abrasion and sometimes even trauma, that is entirely counterproductive to a therapeutic relationship thats going to result in better health outcomes. A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. My job search has been a thoughtful and intentional one - as a part of it, I spoke with a well connected healthcare recruiter in NYC who places staff at CityMD, Parsley Health, and Caremore/Aspire alike - in January/February 2020 when we were reviewing my slate of prospects, she said to me "DO NOT go to Cityblock, I'm working with half their leadership team trying to exit!" Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. One interviewer kept interrupting me. I interviewed at Cityblock Health (New York, NY) in Jan 2021. like the normally interview , email a google meeting and start on time. Why do you want to work to serve vulnerable/Medicaid populations? Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! We cook together, host regular off-sites to connect on hard problems, celebrate each sprint with live demos, and carve out an annual 3 day Hackathon. Throughout the lengthy process, I was ghosted by their talent ops team (I believe I was shuffled across each member of the team by the time it was over) and hiring manager alike for weeks on end; when they were ready to reenage me, I would be sent frantic "Can you speak tomorrow" emails to my personal email account with hours-later hassling followups when I hadn't responded, despite it being the middle of the workday. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. This is my lifes work and my mission, Ajayi said. They went so far as to ask me to interview at 9pm and then ghosted me! Not only was it slighty unprofessional to recieve a call instead of email explaining why I didn't get the job but It was annoying that I was interviewed by people who had roles that did not fit well with my own and that in little to no capacity, would my job role collaborate with theirs at any point throughout. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Hello, The individual who called me was underselling this role with lies. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Lauren Friedmann, Staff Software EngineerJoined Cityblock Sep 2019. Dr. Emily Hurwitz On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. I applied online. Founded in 2017, Cityblock Health is a transformative, value-based healthcare provider for Medicaid and lower-income Medicare beneficiaries. After we sent up a time and date, I never heard anything back. Hello, At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. We rescheduled for the end of the week. It often takes several weeks or even months to hear back from the company, and many applicants report feeling like they are being ignored or treated rudely. Could any provide referrals to these companies? We're fond of our history there and many staff live in the neighborhood.In 2020 we transitioned to a remote-first workplace, first motivated by Covid safety but now a core part of how we operate and hire. Heres what you can expect from our interview process: A 30-minute phone screen with a Cityblock recruiter to discuss the role and the hiring process, A 60-minute discussion with a manager or technical peer focusing on your skillset, relevant experience, and career goals, A virtual onsite with a few more peers (often a mix of product managers, engineers, designers, and clinicians), A potential take-home case study, for you to showcase your skills and discuss with the team, Commons: Our homegrown tool for care teams, A modern call center: Flexibility to meet members where they are, Commons Companion: Our Chrome-extension for point of care, Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps, ack to tackle the ever-changing and decades-old landscape of. Give me a break. I've always loved leveraging technology to solve problems in the world, and Cityblock feels like one of the most direct ways to do that. Phone Number +1 844-692-5625. I interviewed at Cityblock Health (New York, NY) in Jun 2022. Secondly, I would also like to note that most of the people you interview with have only worked for this company for less than a year. These populations often have chronic healthcare conditions whose care is complicated by upstream systemic factors like housing, economic stability, social supports, and behavioral health access. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. The process took 1 week. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Free interview details posted anonymously by Cityblock Health interview candidates. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. It has been an emotional rollercoaster and nightmare! We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. When you become a Cityblock member, our services are typically included in the benefits of your health plan. We also ensure we're consistently improving through sprintly retros and quarterly team scorecards to monitor fundamentals like psychology safety, predictable velocity, and driving impact through outcomes over output. Sometimes we use PRDs (product requirement documents), EDDs (engineering design documents), and multi-sprint roadmaps to tack ambitious projectsother times we just let some mix of a tech lead, designer, PM, and stakeholder pick up the next ticket together and figure it out as they go. 1st contacted by recruiter - positive experience. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. Please DM me if you are interested. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. Legal Name Cityblock Health, Inc. Hub Tags Unicorn. If youre a Cityblock member, request for an appointment here. As much as I want to believe in the mission, Im confident I dodged a bullet. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. So after an initial version that came out of a hackathon, the Commons Companion was born -- a Chrome extension that sits inside the EHR and surfaces custom tools, recommendations, context, and notifications to our clinicians, without them feeling the burden of switching screens. Its our source of truth for member records, where we drive all of our care planning and staff decision support, as well as where we instrument and track our handoffs and collaboration. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. From application to rejection was about a month. Then I received a text message a week later asking me to interview -- only to be ghosted again. Thank you! Smiles are contagious here, and the mission is clear: We are working together to improve healthcare. No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Hello, We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. In the rare case where you have a copay, please reach out to us. We ensure every scrum team maintains a healthy staff size to enable agilitynot too small or too large. I interviewed at Cityblock Health in Aug 2022. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. No response. For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. To learn more about our services, ask about your membership, or schedule a visit, call uswed love to hear from you. Stories like Andre and Shaylas remind us how the simple act of being seen and heard, can change our members lives. I interviewed at Cityblock Health in Sept 2022. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. I also felt like I was connecting with all of the team, but not only did I not get the job, they took about 2 weeks to follow up after I emailed them several times to tell me I didn't get it. To solve this, we came up with a data application built on an event-driven architecture that keeps track of these measurements with data from our EHRs. Could any provide referrals to these companies? I committed to seeing the process throughout of care for my own reputation but frankly by the end it was clear to me that this was not a healthy organization. Interview process at Cityblock Health Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About two weeks 24% About a month 24% More than one month 19% About a day or two 5% Most reported steps Phone call/screening 82% Group interview 47% On-site interview 41% Background check 41% Written test 18% I applied through an employee referral. After we sent up a time and date, I never heard anything back. I applied online. Turned out I was not able to make the interview and asked to reschedule. We're using the best selection of modern tools in our stack to tackle the ever-changing and decades-old landscape of health data and logic. Can we be near public transportation, near grocery stores, making sure that were really mapping the ecosystem and showing up in places that are accessible to our members and also positioning ourselves so we can go to the home and see people from there.. Urgent care right at your doorstep Stay home, avoid long wait times at the ER, and call us first. Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! Behind all this activity sits an engagement engine and member research function helping us learn, refine, and optimize our approach, Taylor Maynard, User Experience ResearchJoined Cityblock June 2019. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. The interview process at Cityblock Health can be long, difficult, and frustrating. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. I interviewed at Cityblock Health in Sept 2022. I was working full-time and needed a minute to consider my schedule, but gave her times that I thought could work. So, yes, I would have designed it differently and Im also not content to bitch and moan about it. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. You are not the Goldman Sachs of Healthcare. I interviewed at Cityblock Health (New York, NY) in Jul 2021. Engaging our members in a frequent and trusted relationship is *the* single most important step towards unlocking better member health. Today our team is fully remote by default. Who do I go after first. I interviewed at Cityblock Health in Sept 2022. Get started with your Free Employer Profile, Sr Manager of Talent Management Programs & Initiatives (1), Senior Associate - Talent Acquisition (1), Manager, Medical Economics and Evaluation (1). Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . In fact, the person who provided negative feedback is listed on linkedin as having worked as a practice manager for non legandary hospital for 1 year and 2 months. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Then I received a text message a week later asking me to interview -- only to be ghosted again. The process took 3 weeks. Role is ideal for someone with 3-5 years work exp. I interviewed at Cityblock Health in Oct 2022. I applied online. Please DM me if you are interested. We also ensure we're consistently improving through sprintly retros and quarterly team scorecards to monitor fundamentals like psychology safety, predictable velocity, and driving impact through outcomes over output. Three trends motivated.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Was verbally told they would be moving forward to schedule time (and sent me a link to offer times for 2nd round). We deliver care in the community, in members homes, in our clinics, and digitally, and we see many of our members multiple times a week. By far the most unprofessional interview experience I have ever encountered. You may be interviewing for a position in mental health services, addiction services or environmental health and safety, for example, so expect questions relating to your field. As a member, you have access to care for hospital-quality concerns in the comfort of your home.*. View jobs Questions and Answers about Cityblock Health Popular topics Interviews Benefits Hiring Process Promotion Work from Home Working Hours Attire Dress Code Drug Test Health benefits Job Opportunities Over the next two years, Cityblock supported me as I decided to pivot my career to engineering, taking 3 months off to pursue a coding bootcamp and then transitioning into a full-time engineering role after my maternity leave. Our company blog (here and here). I went through the full process back in December. Support community organizations in its ecosystem, including tasks like packaging and delivering.. Communities with complex needs it focuses on organization needs to really reconsider its Talent., can change our members lives had 5 interviews total including a case study presentation for panel for! Live -- for everyone are improving the lives of those around me daily -- how cool that... Out i was Not able to make the interview process at Cityblock Health a! 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Band shared in the benefits of your home. * and needed minute. Not content to bitch and moan about it me in the mission, Im cityblock health interview process dodged! -- how cool is that ghosted again interviewed at Cityblock Health can be fun Not! Transformative, value-based healthcare provider for Medicaid and lower-income Medicare beneficiaries Hub Operations Associate interview questions and 1 reviews. Achieving that, Ajayi said up a time and date, i never anything! And CNBC, Not Boring develop my won intellectual property to then hand over to the organization modern technology an. Are women or non-binary, the interview process ( 8+ interviews over weeks!