The child age limit can vary by hotel. Calls from mobile or other networks may vary). If your flight is delayed, re-scheduled or cancelled, you will be contacted by the easyJet holidays team. Offer only available by phone. EasyJet's most recent results suggested it had 111 in unclaimed vouchers. If you have a particular hotel in mind, give our Sales team a call on. Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Maximum total size (length + width + height) must be under 275cm. We may highlight that certain facilities are payable locally when you book youll have to pay to use these when you arrive. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. There is no waiting time and you will be taken directly to your accommodation. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. What are the passport requirements for my destination? For more information about the passport requirements for your destination, please refer to the government website. Whats included on my holiday documentation? Take your time - Payment in instalments with your final balance only due 28 days before your holiday. If were made aware of changes, we try to update our website as needed. We pride ourselves on being a modern holiday company. Protection Promise: Refund guarantee - Receive a refund of your deposit as easyJet holidays account credit, if you change your mind and cancel up to 60 days before departure. However, if the disruption was caused by weather, industrial action, air traffic control restrictions or other reasons beyond our control, you wont be eligible for compensation. If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. If your return flight is cancelled while you're on holiday, please try not to worry. Maximum of one discount per booking not combinable with any other offer/discount. Can I use my easyJet holidays credit towards a flight only deal? Youll find more information about safety considerations: We cannot stress enough how important it is take out comprehensive travel insurance at the time of booking. This deposit amount is decided by the hotels directly rather than by us. Which terminal at London Gatwick Airport am I flying from/to? These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. Click on the Add button field. You can choose the amount of credit youd like to apply from your existing balance. Welcome chatbot. If youre on a beach holiday, a transfer will be automatically included. No, unfortunately you can't reduce your luggage allowance for your easyJet holiday. Im 60 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. Full board plus - this includes three meals a day, your breakfast, lunch and dinner, and typically a glass of wine, beer or soft drink with your meals. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. If youve chosen to cancel your holiday for easyJet holidays credit, unfortunately it isnt possible to convert this to a monetary refund. You can purchase one before you travel from the official Visa2Egypt portal(all e-visa applications must be submitted a minimum of 7 days before your arrival) or your nearest Egyptian consulate. Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. While there is normally a supplement for these rooms, the overall cost will usually be less than when a single person occupies a double room. City breaks from 149pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. You can find out more on our flying with children page. You can apply for a GHIC on the NHS website. The amount due will vary between countries (and sometimes regions or cities within each country), and is normally dependent on the type and official rating of accommodation and the length of your stay. Prices are based on a 3 night stay (city breaks) on selected dates between Feb 2023 - Jun 2023, a 7 night stay (beach holiday destination) on selected dates between Mar 2023 - Jun 2023, or a 7 night stay (lake holiday destination) on selected dates between Mar 2023 - Oct 2023. My hotel is closed / my flight is no longer operating what happens now? You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. You'll find this on your confirmation email and other emails you've received from us. We'll need to let our transfer partner know and there may be additional costs to take these items. For all holidays, except for city breaks, a standard transfer is included in the price of your holiday. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. You need to let us know at time of booking of any personal circumstances or needs of any person included in your holiday that would require additional assistance (for example, if you or a member of your party have difficulty in walking 500 metres). Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. Your holiday confirmation contains plenty of useful information for your trip. Beach & lake holidays also include transfers. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. My room has an extra bed what type of bed will this be? The visa fee is normally US$30, payable in in pounds sterling, US dollars or euros. Holidays subject to availability. Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. If youve booked a transfer, you can see your arrival instructions by, For information about when you'll be picked up by your return transfer, you can find out more. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. What can I do if I have dietary requirements? How EasyJet is scaling to new highs with AI The low-cost airlines digital director, who also looks after the holiday division, explains to TechInformed how the firm Im looking to book a holiday for a stag/hen do how do I know if the hotel will accept my booking? Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. If your question is about an easyJet flight voucher, unfortunately these cant be used for an easyJet holiday right now, we're sorry about this. If you need to contact us, well always ask you for your holiday booking reference, and our hoteliers and transfer operators will use this reference number too. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. You may also receive a message from the airline if you provided your contact details when checking in online. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. On all easyJet holidays, a generous 23kg bag is included for each person as standard (excluding infants (aged 0-2 years, unless they have their own seat)). How will you keep me informed if entry requirements change? WebThe live chat option is available online on the website and travelers can post their queries in the field to connect with EasyJet live person. If youre a British passport holder and youre visiting Morocco for tourism, you wont need a visa for stays of up to three months. All sports and leisure activities are subject to availability, and use of certain facilities may be limited so that all customers have a chance to use them and you may be required to pay a deposit to be use certain equipment. To make a payment, simplylogin to your accountand view your booking. WebOur easyJet Chatbot is now available on easyJet.com . If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. Building work: Theres a possibility that building work may be taking place as resorts and hotels continue to develop. When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. Its important that you do give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. See below for more information around all-inclusive holidays. You'll find our 'Holiday Extras' page just after the 'Hotel Details' page for the holiday you'd like to book in our online journey. At easyJet holidays, were so confident in our great value holidays that if you find the same holiday cheaper elsewhere within 24 hours of booking, well beat it. This means it is operated at the discretion of the management, both in bedrooms and public areas. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Tidio is a live chat platform powered by chatbots. You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. The reduction is based on the same board basis and room type as selected for the holiday. All of customers should receive their booking confirmation email and documents shortly after booking their holiday - check your junk/spam folder if you can't see this in your inbox. Are there any entry requirements I need to be aware of for my destination? To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. If you need to use any of these to get to the boarding gate, well collect them from you before you board the plane and put them in the hold. If you dont have one, you can sign up here. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. These visas are valid for stays of up to three months. To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. This allows you to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. There are a number of sources to give you the latest travel information. Here's the section you need to look out for: If you're looking to add a promo code, remember to check our offer conditions to make sure the holiday you're looking to book is eligible - you can find these right at the bottom of any page on the easyJet holidays website. If your hotel advertises sport or watersport activities, these are likely to be payable extra unless stated as being included in an all-inclusive package. A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. Its not uncommon therefore to come across the following when on holiday. Discount cannot be used in conjunction with Free Child Places. Insects and animals: Ants, mosquitoes and cockroaches are common in hot countries. If you arrive two hours or more after your flights scheduled departure, youll have to book a new flight. Visiting the dedicated website The Foreign, Commonwealth and Development Office (FCDO) website offers up to date travel advice for all holiday destinations including entry requirements, medication restrictions, health, health and safety, security, local laws, local customs and much more. Selected hotels do ask for a refundable deposit when checking-in. Will I need to pay any deposits or local taxes at my hotel? If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. Many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the strength of the signal. You can find out more about what this means for you and your holiday on the. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. If you apply for a card from this date onwards, you will be issued with a new UK Global Health Insurance Card (GHIC) instead of an EHIC. The ground team will keep you informed of when your luggage will be returned to you. If you're currently on holiday and have tested positive for Covid-19, you should notify your hotel immediately and then contact our 24/7 On Holiday Support team on +44330 551 5160. Your hotel reception can confirm the times to you when you arrive. If you dont wish to choose your own seat, well do it for you for free when you check-in. No single item can weigh more than 32kg. It's really important that you give us accurate contact details when making your booking. If you want to travel beyond the resorts of Sharm el Sheikh, Dahab, Nuweiba or Taba, or stay for 16 days or more, you will need to get a visa either in advance or else before travelling outside of the resorts. Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. Booking Conditionsapply. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. Cost of a local call. Their online chat is also If youre a British citizen, you can travel to Turkey for tourist or business purposes without a visa for stays of up to 90 days in any 180-day period. This is because not all hotels are able to accept groups of more than ten people. Some bars and restaurants may also not be free of charge. That's why all the holidays sold on this website are financially protected by the. easyJet is a British low-cost airline group that operates domestic and international flights. If youre travelling to Hurghada (HRG), you will need to purchase a visa to enter Egypt. I've booked through a travel agent - how can I amend my booking? Find out more on how to spend your credit. Find out more on our dedicated page. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. 4. To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. When does my easyJet holidays credit expire? Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. We occasionally make available promotional codes for use on our website (and through our call centre). BotPenguin is the most well-known and most effective chatbot creator. Maximum of one discount per booking not combinable with any other offer/discount. Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. Im in resort and Ive got an issue with my holiday who can I contact? Maximum total size (length + width + height) must be under 275cm. Chatbot Conversations. You can apply for this on the, To claim back any expenses you may have incurred as a result of flight disruption, youll need to complete the, To prepare for your trip abroad and find useful information about safety, health, local laws, natural disasters, political situation, passport and visa requirements visit the, We know it's important to feel protected when booking your holiday. If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. Be aware that standard insurance will not cover accidents from quad bikes and mopeds which could mean you will be required to pay any medical bills should you be injured. My room type is a 'double or twin room' can I guarantee getting the bed set-up that I want? Sometimes restrictions apply to some rooms. Tracking gaining insights and consumer data. I'm 28 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre able to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. The maximum number of people that are allowed in a private transfer varies by destination, and you may find that this is limited to three to make sure there is enough room for your luggage. Prices are subject to change. Offer not available by phone. If you wish to get a visa on arrival, youre able to do so at approved bank kiosks within airport arrival halls, before reaching immigration counters. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. They'll also be able to advise if you need to fill in any forms, provide proof of applicable vaccination(s) or a negative Covid-19 test, in order to enter your destination. If you have a flight only booking with easyJet, please see the airline website for further information. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. If youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on), you can get in touch with our team who will be happy to help with your query! Are transfers included in an easyJet holiday? Dont forget if you or easyJet holidays cancel or make any changes to your holiday, youll need to speak to Musement directly about any tours/activities you have booked. If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. No, your flight extras, such as choosing your seat or large cabin bags, do not count towards the minimum spend needed for your promo code. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. Usually these taxes contribute to the local infrastructure and tourism development and are payable locally when checking into your hotel. You'll be given the option to make a payment, where you can choose to pay with either your easyJet holidays credit or by card. Maximum total size (length + width + height) = under 275cm. 3. Pleaseget in touchwith our team who can advise on whats possible for your holiday. Booking Conditionsapply. Bed and breakfast this includes your breakfast, but any other meals, snacks and drinks are payable locally. Thats a promise. Hotels may reduce the services and facilities available to reflect the number of guests staying at the time and local weather conditions. For more information aboutpassports, or for whethera visa is requiredfor your holiday destination, please refer to the FCDO page for your destination or contact the Consulate or Embassy of the country you are planning to visit. y clicking this link you will be redirected to a page managed by our 3rd party partner South Pole. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. If you havent received this but you made a note of your booking reference, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). Do I need a visa to enter my destination? How do I find and use my easyJet holidays credit? The maximum waiting time is 60 mins from arriving at the transfer and the transfer will have a maximum of eight stops en route. If this is needed for your hotel, we'll always try to let you know in advance. Baby changing bags are allowed as an additional free item and we have factored space for these on board. As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. Will my European Health Insurance Card (EHIC) still be valid for my holiday? WebOur easyJet Chatbot is now available on easyJet.com . Booking Conditionsapply. If the request youd like to make isnt on the list in our online booking journey, or youve already booked your holiday, you can get in touch with our team to discuss this further. If your return flight is cancelled while you're on holiday, please try not to worry. Prices are subject to change. If you decide to accept the risks of hiring quad bikes, it is strongly recommended only to do so as part of an organised excursion with a reputable supplier, and think about the safer alternatives to hiring a moped such as hiring a car, taking a taxi or using public transport. If we do have to cancel your holiday, we really hope this will give you even more reason to re-book with us again. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. Make sure you get your passport stamped when entering Morocco. Going onto their website, you can try to use a 24/7 chatbot, although that wont be particularly helpful with any complex questions. Offer may be changed or withdrawn without notice. When you make book your easyJet holiday, our standardbooking conditions apply. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. Answer questions 24/7. The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. Intercom: Best Chatbot for Customization. Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). Your passport needs to be in good condition and signed. If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. Transfers included: Applies to beach & lake holidays only. You can contact your hotel directly for further information. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! Currently, youre only able to book a holiday for up to 9 people on our website. What documentation do I need for check-in? If you have had any complications during your pregnancy please see your doctor before flying with us. This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team. 3. Key Features Visual builder Build chatbots with ease using a drag-and-drop interface. Please take the time to review all the resources weve made available. Where alternative restaurants are advertised, a reservation is usually required and restrictions on the number of visits per stay may apply. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. We recommend you add it to your mobile phone contacts before travelling and you leave a copy of your travel details with your next of kin or an emergency contact. Book a beach getaway or a city escape to a range of destinations under 500pp. Prices are subject to change. Book your perfect package holiday now. Please note this excludes infants (0-2 years) unless they have their own seat. You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. When you book, we will send you an ATOL Certificate. These offers are subject to change and available for a limited time. Will selecting my seats count towards the minimum spend for a promo code? To find our more about taxes that might apply in your destination, see our handy Tourist Tax guide. To get started, login to your account to view your available holiday credit. For more information about financial protection and ATOL Certificates go to: As with all holiday companies, our pricing is demand-led, which means that as more seats are booked on a flight or we see a number of rooms booked in a certain hotel, the price of our holidays can increase - particularly the closer it is to the date of departure. Im travelling to Europe following the UK's withdrawal from the EU. Your large cabin bag needs to fit in the overhead locker. EBI.AIs Lobster platform is an advanced chatbot creator, mainly targeted to large companies with advanced needs. Everyone can also bring on board one small cabin bag (max 45 x 36 x 20 cm including wheels and handles) per person for free, which must fit under the seat in front of you. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. See the baggage allowance question for more details. If you have any questions about Booking conditions apply. If you have an early morning flight departing from London Gatwick (before 8am), or Bristol or Manchester (before 8.30am), you can drop off your hold bags the evening before and save time the next day. If you require special assistance for your holiday, we want you to be confident that your holiday is right for you. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. Includes your breakfast, but any other meals, snacks and drinks are payable locally when arrive! Large cabin bag needs to fit in the price of your holiday for to. A maximum of eight stops en route centre ) on this website are protected. Of those linked websites or information you may obtain from them destination, see handy. 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