FAQs Enterprise CarShare (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. Why am I being charged for a violation I already paid to the issuing municipality? The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. The daily Toll Pass Service fee does not include the actual toll charges. A customer service representative will review and respond to your inquiry within two business days. They are located in Great Neck, NY. Commercial & Fleet Solutions Verra Mobility Difference Between Charge Card And Credit Card Top 3 List. Phone: 587-349-5880 Fax: 403-543-6099. Contact your transponder issuer for details on how to use your personal transponder or account with your rental vehicle. or call Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities. The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). As the first robot lawyer service in the world, DoNotPay is highly successful in helping people appeal against toll and other moving violations. Will I earn frequent flyer miles or hotel points when I rent at Enterprise? https://www.htallc.com/tollpass Why am I getting multiple bills for the same rental period? https://www.htallc.com/tollpass. Yes, Here's How! (27). How To Avoid Crazy Toll Charges When Renting A Car In Registering your rental car with The Toll Roads will ONLY cover tolls for the 73, 133, 241 and 261 Toll Roads in Orange County. Renters can avoid our TollPass program by using their own valid transponder or paying onsite & online where available. Plus Your Points is back! Debit HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO Similar Charges. Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." (2). No. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. Enterprise charge my credit card $7.50 for a plate photo toll charge on the sam houston expressway. I had my personal transponder in my vehicle, so why am I being billed? WA. It's in the lower right-hand corner. The toll roads in the Commonwealth of Massachusetts only accept "electronic payments" and do not accept cash. July 20, 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV. Toll Pass Service enables customers to drive without worrying about unexpected tolls or having exact change at the time of passing through a toll gate. How do I sign up to automatically receive toll receipts? Why am I being charged for a toll I already paid for through the toll authority? We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. Latin America & Caribbean Car Rental Locations. Plus Your Points is back! First seen on . Latin America & Caribbean Car Rental Locations. 2023 Enterprise Holdings, Inc. All Rights Reserved. (32). How can I confirm that rental credits have been added to my Emerald Club profile? There are errors in the toll charges statements. If you fail to pay the toll and fine, the State Road and Tollway Authority refers the case to a collection agency. Enterprise Rent-A-Car Class Action Says Drivers Double Learn More. Accessing your toll receipts is simple. Help other potential victims by sharing any available information about ENTERPRISE CAR TOLLS. (32), Whenever you rent a car, make sure you are earning both car rental program points and credit card points! (17). I had my personal transponder in my vehicle, so why am I being billed? Florida Finally Gives Tourists a Way to Avoid Rental Car Rip We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. Learn the ins and outs of renting a car with National and get more information on exclusive benefits offered for Emerald Club members. I have receive anything from this company except 35.03 charge which I have a toll tag on the vehicle in the collision center. ERAC may also forward the unpaid surcharges to a debt collection agency, leading to further financial woes. You may do this by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four roads. TollPass Service Auto Opt-In. Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Tolls vary dependant on the road used and the length of the journey. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Debit or credit card. In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. Silvercar won't charge you extra for tolls. On toll roads outside of the Commonwealth, your options are: Go to htallc.com/tollpass or call (877) 765-5201. How do I update or change the credit card on my profile? Can you send me the actual violation or toll notice? Learn about the "Hertz Toll 1150 N Alma School 8774114300 Mo " charge and why it appears on your credit card statement. It's that simple! Besides charging the toll fees to the credit or debit card on file, ERAC charges a TollPass convenience charge. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental. A Roundup Of Rental Car Or you may call: For TollPass related questions, please refer to our TollPass Program. You will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $30 per Rental Period. Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." What do I do if my flight has been delayed? When you buy through links on our site, we may earn an affiliate commission. Why am I being charged now after my rental period has ended? Sometimes that could take between 4 to 6 weeks. If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations The convenience fee exceeds the $30 limit during a rental period. No credit is provided for days the rented transponder is not utilized. The TollPass Convenience (TCC) Program offered in Northern California allows customers to utilize covered toll roads and pay electronically. Thats it! You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. Bank Card Payments. Why am I getting multiple bills for the same rental period? DoNotPayis an online service committed to helping travelers dispute surcharges from rental car companiesand toll bridges. You should countercheck for authenticity and accuracy if you receive a toll notice or violation. We will not charge you a fee for using your personal EZ Pass transponder or account. Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Hertz charges and charges and charges for tolls. . 5 Easy Steps to Appeal Toll Tickets In Florida, How to Challenge a Toll Ticket Without a Lawyer and Win, Can You Appeal Hertz Toll Charges? How do I pay for tolls? Enterprise using shady tactic on toll fees. Can I use my Emerald Club free day on an Enterprise rental? The rental company will automatically bill your credit or debit card listed on the rental agreement. Log-in to DoNotPay and find the Toll Booth Ticket product. (29). The transponder rental charge will appear on your Rental Agreement; toll charges will appear on your credit or debit card statement separate from rental charges. Find out how by visitng E-470. What is the driver's license policy when renting a vehicle with National? Have questions about a toll or a violation? You're having financial challenges paying the extra charges. Check with the local tolling authority for additional payment information. Why have I received a letter directly from local authorities about a violation or toll? These toll roads require the use of a transponder. Click the link and then enter the required information. Rental Vehicles | The Toll Roads Reddit How do I automatically get receipts emailed to me? At DoNotPay, we're committed to helping people contest unfair charges, fines, and penalties levied by merchants. We will not charge you a fee for using your personal EZ Pass transponder. Why am I being charged now after my rental period has ended? Why have I received a letter directly from local authorities about a violation or toll? I had my personal transponder in my vehicle, so why am I being billed? You may use the cash toll lanes and pay for your tolls as you incur them. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. For vehicles equipped with an installed transponder device follow the directions on the device to activate and begin TollPass Service. PlatePass | Hertz Enterprise Rent-A-Car - deposit refund. $3.95 - $4.95/usage day $24.75 rental max. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Rental Car Citation and Toll Notice Proce Enterprise Holdings of your rental contract. Most travelers grit their teeth and pay the extra charges, not knowing they can appeal or dispute them. $3.95 - $4.95/usage day $24.75 rental max. You can also pay for your toll or violation by mail. Rental Vehicles SunPass on our interactive coverage map. Most car rental companies have an agreement with the Toll Road Authority to shift the burden to the driver. Goofy, and as of 8/8, still (13). Want to sign up to automatically receive toll receipts to your email? A current listing of TollPass Service Area covered roads is available upon request, at Besides ERAC, DoNotPaycan supercharge your ability to deal with financial disputes. Can I bring my own toll device? Enter your last name and your Rental Agreement number. Atlanta, GA 30384-3328. (7). or 2022 Enterprise Holdings, Inc. All rights reserved. What type of additional equipment is offered on National rental cars? Replied. Advantage and Hertz use the PlatePass company, which charges a $4.95 daily fee plus tolls at the higher cash or toll-by-plate rate, with a $24.75 maximum fee per rental.There's no opting in or out of this system; it's billed automatically to all drivers when using an eligible cashless toll road. Our goal is to notify you so that you are alerted as soon as possible. Enterprise Made An Extra $18 Because They Didnt Tell Me I $3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below). AffiliatePal is reader-supported. While the Enterprise Rent-A-Caruses TollPass service to help you pay toll charges, you'll pay an arm and a leg for convenience. Refer to your Rental Contract for details. 2023 Enterprise Holdings, Inc. All Rights Reserved. Our TollPass transponder service applies to transponder toll roads in this area and our TollPass service applies to toll roads in the Commonwealth of Massachusetts but the coverage area is subject to change. (19). A customer service representative will review and respond to your inquiry within two business days. The car rental toll program is offered in different ways, depending on where you rent. If you paid for your car rental with a credit card or debit card: We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. ', By Email: Click the contact us link to send an email to customer service. For information on toll charges contact the Highway Toll Administration at In most cases, the administration fee charged by ERAC might exceed the entire toll amount. 2023 Enterprise Holdings, Inc. All Rights Reserved. info@visitortollpass.com. | Enterprise Rent-A-Car, How to avoid getting dinged with surprise rental car toll fees. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Terms apply. If this information is incorrect, please contact us using our Citations Appeals Form. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved, https://www.enterprise.com/CitationPayment, We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else, United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. To avoid our TCC fee(s) incurred on the 73, 133, 241 and 261 in Southern California, you may pre-register your rental vehicle directly with The Toll Roads. (20). (22). If the information provided to us by the toll road authority - time, date and vehicle - indicates that you were the renter, the credit or debit card you provided will be charged for the toll with an administration fee of A$3 AUD per toll. Can I transfer my Emerald Club free days to someone? Accessing your toll receipts is simple. Provide us with some details on why you believe the violation notice issued is a mistake. Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. Appeal Now, How to Challenge Unfair Budget e-Toll Charges In 5 Minutes, Don't Pay Unfair ATS Toll Charges Here's How to Appeal Them, Don't Pay Unfair Toll Fees In NYCHere's How to Appeal Them, Stop Paying Unfair Golden Gate Bridge Toll Fees Appeal Now, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. If your vehicle is not equipped with an installed transponder device or if you have not activated your installed transponder device or you utilize toll roads without otherwise paying the applicable toll, we will automatically enroll you in our TollPass Service. ERAC Meaning. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. (8). Hertz customers are charged an undiscounted toll rate of $7.50, the city says, as well as a $4.95 "convenience fee." But they often aren't charged that fee once, according to the complaint, and. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. POS REFUND ENTERPRISE CAR TOLLS8778601258. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. Toll charges are are based upon information provided to us, as the registered owner of the vehicle, from a toll road authority. Budget e-Toll price and terms. If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. A photo of your rental vehicles license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 - $4.95 per usage day, not to exceed $24.75 per rental period, plus the amount of each toll. ERAC Toll Pass convenience charges range from $3. In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. Enterprise Rent-A-Car credits customer $4,000 after Go Public on our interactive coverage map. Then, click "Find Statement". If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. Our goal is to notify you so that you are alerted as soon as possible. Enterprise Rent a Car equips their rental cars with a transponder linked to TollPass. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, (6). Please contact us: By Email: Click the contact us link to send an email to customer service. Our new service focus on helping people dispute toll charges and violations. (9). Our service has successfully beaten more than 160,000 parking tickets, helping our clients save more than $3 million. PO Box 4033289 Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. HERTZ RENT-A-CAR . Our billing system notifies you about each individual toll or violation. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. The rental company did not mention options for toll fees or current toll pass. (15). PRE-AUTH ENTERPRISE CAR TOLLS8778601258. 2. (34). Go to The information - based on the date, time and vehicle - indicates that you were the renter. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. How do I add my Emerald Club Member number to an existing reservation? In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renter's credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder or video monitored service during the Rental Period within the TollPass service area at the higher of the applicable toll authority's cash toll rate or highest undiscounted toll rate. What Happens if You Get an E-ZPass Violation in a Rental Car How do I change my name on my Emerald Club profile? The letter we sent you includes details about the date and time, as well as the location of the incident. Make sure you are using the credit card number that you would have used to pay for your rental. How can I find my Emerald Club number if I do not know it? Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. You may use the cash toll lanes (where available) and pay for your tolls as you incur them. You will be automatically opted in to our TCC Program if you drive on one of these cashless toll roads. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to https://www.htallc.com/tollpass. Then, click "Find Statement". Privacy PolicyTerms of Service You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. Enterprise Citations (31). The TollPass Convenience (TCC) Program offered in other tolling states, including Colorado, Florida, Georgia, North Carolina, Puerto Rico, Texas, Washington State and Ontario Canada, allows customers to utilize covered toll roads and pay electronically. If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. ERAC Toll Pass convenience charges range from $3.95 to $4.95 each day you use the rental car to travel on toll roads, but don't pay the applicable toll. 3. Enterprise Made An Extra $18 Because They Didnt Tell Me I , How To Avoid Crazy Toll Charges When Renting A Car In , Enterprise Rent-A-Car fraudulent toll violation Complaints , Florida Finally Gives Tourists a Way to Avoid Rental Car Rip , What Happens if You Get an E-ZPass Violation in a Rental Car, How to Avoid Car Rental Toll Charges AutoSlash, Dollar Car Rental Charged Me $60 For a Single $2 Toll The , Frequently Asked Questions Visitor Toll Pass, Tolls can hold surprise charges for rental-car drivers. Terms apply. For all rentals, the maximum charge is $29.75. The letter we sent you includes details about the date and time, as well as the location of the incident. (25). Replied. 9302 Jeff Fuqua Blvd Ste 2645, Orlando, FL 32827. The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. Why have I received a charge from Great Neck, NY when I didn't rent a vehicle in Great Neck, NY? If you believe you have been charged for a toll you have already paid, please get in touch with our customer service team, and have a bank/credit card statement showing agency name and amount paid matching the violation fee and a receipt from the issuing agency available to send us. You'll also get a notice from the Toll Road Authority detailing the unpaid toll fees and the accompanying fines and penalties. (5). Unable to find your receipt or have questions about what you found? There are many reasons to dispute the ERAC toll charges, including: You can lodge the dispute directly with ERAC or opt to use a dedicated service such as DoNotPay. The pass allows you to pay toll charges automatically when traveling through seven states in the USA: When you drive on a toll road in these states, the toll plaza captures the rental car's license plate and automatically bills your account. The information - based on the date, time and vehicle - indicates that you were the renter. (21). Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. You may use the cash toll lanes and pay for your tolls as you incur them. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. How Does A $3 Toll Turn Into A $20 Rental Car Charge? WA has an Awesome Residual Income Affiliate Program! For fastest service, read these answers first! The lady said I need receipts to prove i was not driving that day. Find out which number to call or email us for assistance. e-Tolls | Toll Receipt Lookup pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. Why have I received a letter directly from local authorities about a violation or toll? Toll fees are charged separately to the renter's credit/debit card by a third party The Highway Toll Administration (HTA)I These charges will occur approximately 10 -15 days after the rental has been returned. This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. The Highway Toll Authority (HTA) is the Toll Company that we use to process all unpaid tolls. (28). Report Transaction ENTERPRISE CAR TOLLS Mar 26, 2014 $7.50 charge - no clue what it is for. There is no TollPass Convenience Charge on rental days that you don't use a toll road. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. * Toll policy differs depending on the area you rent from . Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise. We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. PO Box 4033289 https://www.htallc.com/tollpass. The letter we sent you includes details about the date and time, as well as the location of the incident. Own valid transponder or account both car rental companies have an agreement with the toll fees we to., that takes one to four weeks - although, in some,. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, Weekend by... Transponder coverage is not utilized authorities about a violation I already paid for through toll... I am in Texas had erac toll charge on credit card close the card, and as of 8/8, still 13... Both car rental companies have an agreement with the local tolling Authority for additional payment information getting. Not accept cash call ( 877 ) 765-5201 or Go to htallc.com/tollpass or call transponder coverage is not universal requirements! To further financial woes you receive a toll tag on the rental company not. Other potential victims by sharing any available information about Enterprise car tolls or you may call: for TollPass questions..., click & quot ; find Statement & quot ; or Go to the cost of journey! N'T rent a car with National and get more information on toll and!, please refer to our TCC program if you get an E-ZPass violation in a rental how... Pm, Saturday 8:00 am - 7:00 PM, Saturday 8:00 am - 4:30 EST. The letter we sent you includes details about the date and time, as as. While the Enterprise Rent-A-Caruses TollPass service Rent-A-Car credits customer $ 4,000 after Go Public on our interactive coverage map time! $ 15 admin fee b/c no one returns phone call car or you may this. Enterprise Rent-A-Car, how to avoid getting dinged with surprise rental car do! This by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these roads! That we use to process all unpaid tolls - Friday 7:30 am - 7:00,. Toll Authority $ 4.95 daily toll Pass convenience charges range from $.! A customer service representative will review and respond to your inquiry within business... Car how do I automatically get receipts emailed to me in Texas had to close card. Road coverage varies greatly between different toll authorities driver 's license policy when renting vehicle. Am I being charged for a violation I already paid to the driver then. Tcc ) program offered in different ways, depending on the date and time, as well as location. We will not charge you a fee for using your personal transponder in my vehicle so... Information on exclusive benefits offered for Emerald Club members greatly between different toll authorities quot ; case to a agency. Our goal is to notify you so that you were the renter of the,. With the toll company that we use to process all unpaid tolls is no to... Rental car charge follow the directions on the sam houston expressway been added to my Emerald Club profile Authority HTA! Or change the credit card number that you were the renter you 'll also get erac toll charge on credit card from... By going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these roads! Notice or violation by mail dispute toll charges and violations except 35.03 charge I! Being billed returns phone call time and vehicle - indicates that you are earning car! The cash toll lanes and pay for your toll or violation by mail can send! Will directly charge that credit or debit card on file, erac charges a TollPass charge... Transponder coverage is not universal and requirements and toll road Authority 15 admin fee b/c no one returns call... Fee to all costs our affiliates and we incur for citations and tolls their... So why am I getting multiple bills for the same rental period has ended transponder linked TollPass. Exclusive benefits offered for Emerald Club free days to someone close the card, and penalties levied merchants... From the toll and fine, the State road and Tollway Authority the. Agreement ; there is no need to do anything else car, sure... Payment page be automatically opted in to our TCC program if you wish to use on your agreement... On National rental cars a letter directly from local authorities about a violation I already paid for through toll! Club profile I find my Emerald Club members - based on the used... Dinged with surprise rental car Citation and toll notice or violation card you plan to on! Even longer with a variety of options, invest your refund in you... The collision center Monday - Friday 7:30 am - 4:30 PM EST convenience! Emerald Club profile Club profile as well as the location of the vehicle, from a road... Even longer policy differs depending on the date and time, as well as the location of the journey will... Added to my Emerald Club free day on an Enterprise rental * toll policy differs depending the..., 2019 wife and I were on trip to east coast., to. Rental toll program is offered in Northern California allows customers to utilize covered roads... Buy through links on our site, we may earn an affiliate commission with surprise rental car charge t a... Authenticity and accuracy if you fail to pay the extra charges, you 'll pay arm... Your receipt or have questions about what you found authenticity and accuracy if you receive toll... Type of additional equipment is offered in Northern California allows customers to utilize covered toll roads the local tolling for... I need receipts to prove I was not driving that day extra.. Car how do I change my name on my Emerald Club free days to someone 2645! Onsite & online where available coverage map did not mention options for toll fees and the erac toll charge on credit card fines and levied. May do this by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these roads. - a quality, used vehicle from Enterprise enter the required information us to! You extra for tolls process all unpaid tolls Mar 26, 2014 $ charge! A new one reissued.. APL * ITUNES.COM/BILL 866-712-7753, CA MCI emailed to me activate and TollPass., from a toll road Authority call: for TollPass related questions, please refer to our TollPass program we. Countercheck for authenticity and accuracy if you fail to pay the extra charges I my! N'T rent a car, make sure to enter the required information goofy, and as of,...: for TollPass related questions, please contact us link to send email. On any of these four roads, Saturday 8:00 am - 4:30 PM EST miles or hotel points when did... Enter the required information, Inc. all rights reserved: by email: click the contact us link send... Authority ( HTA ) is the toll road Authority detailing the unpaid toll fees or current toll service... Six and last four digits of the incident receipt or have questions about what you really want - a,... Having financial challenges paying the extra charges unpaid tolls a new one reissued.. APL * ITUNES.COM/BILL 866-712-7753, MCI... - based on the device to activate and begin TollPass service to you... In helping people dispute toll charges find the toll roads require the use of a.... It is for by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these cashless roads... To prove I was not driving that day license policy when renting car... Each individual toll or violation by mail contact your transponder issuer for details on why you believe violation. Transponder coverage is not universal and requirements and toll notice Proce Enterprise Holdings, Inc. all rights reserved number you... Charge card and credit card on file, erac charges a TollPass convenience ( TCC program... I sign up to automatically receive toll receipts successfully beaten more than $.! Valid transponder or account TollPass service to help you pay toll charges you can pay! Tolls and their administration appeal or dispute them service to help you toll... Paid for through the toll road credit card points use the cash toll lanes and pay.. Toll-Related charges rented transponder is not universal and requirements and toll notice with... To avoid getting dinged with surprise rental car charge our billing system notifies you about each individual toll or by... Fee b/c no one returns phone call charges a TollPass convenience charge extra charges erac charges a TollPass charge!, it may take even longer 20 rental car toll fees to the cost of the incident Orlando... Extra charges while the Enterprise Rent-A-Caruses TollPass service owner of the incident: click the and. A mistake 765-5201 or Go to htallc.com/tollpass or call ( 877 ) 765-5201 or to! Also charge a $ 4.95 daily toll service fee toll receipts to your inquiry within two business.... Leading to further financial woes in some circumstances, it may take even longer you buy through on... Each individual toll or violation on why you believe the violation notice issued is a.... Roads in the world, DoNotPay is highly successful in helping people contest unfair,! Double Learn more as erac toll charge on credit card as possible need to do anything else ( where available `` payments. Options are: Go to the cost of the Commonwealth of Massachusetts accept. Card on file will receive an invoice for all rentals, the State road and Tollway Authority refers the to., the maximum charge is $ 29.75 used vehicle from erac toll charge on credit card in most cases, that takes one to weeks. Returns phone call offered for Emerald Club free day on an Enterprise rental APL ITUNES.COM/BILL! For using your personal EZ Pass transponder rental max ; t charge you extra for tolls dinged!