The indicator's color is normally white or silver, but when it contacts water or a liquid containing water, it will turn fully red. Dry your iPhone 11 with a soft, absorbent cloth. Looking for an alternative to the Gazelle trade-in program? Preview the iPhone data. Avoid using your wet phone. The other way will be if the device starts malfunctioning. iPhone water damage is a common problem. User profile for user: iPhone and most iPod devices that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water. Is there any reason or explanation my phone is just missing this indicator? What if you dont have another phone to restore the data to? The rice will remove moisture from your phones display screen. This is important to know because Apple does not cover liquid damage in its warranty. Ive never had Sprint open it either. Make sure you do not use any fan or heater to dry the outside of your iPhone, as this can damage many of its sensitive components. I dropped my iPhone 11 pro in little puddle of water yesterday and it won`t turn on anymore. Tap your iPhone gently against your hand with the Lightning connector facing down to remove excess liquid. it says its water resistant for deeper and longer though! I have never sent my phone for repairs or anything. Remove your phone case and any other accessories. Did you buy this iPhone new? Water resistance is not the same as water proof. 1-800-MY-APPLE, or, Water and other liquid damage to iPhone or iPod isn't covered by warranty, Sales and In case you are wondering how to know if your iPhone is dry. This will let you know if water was able to get inside your iPhone. Turn your device off immediately and leave it off. The reactions reduce the conductivity of your components until they no longer work. You should just follow these steps in this order. iPhone 11 Pro Max water damage i dropped my iphone 11 pro max into the bath. Let the phone stay covered overnight with rice. Dry rice is indeed better than leaving the phone under direct sunlight or shade since the moisture inside cant be absorbed. Water and other liquid damage to iPhone or iPod isn't covered by warranty, Externally visible Liquid Contact Indicator location, iPhone 8, iPhone 8 Plus, iPhone SE (2nd and 3rd generation), iPhone 6,iPhone 6 Plus,iPhone 6s, iPhone 6s Plus, iPhone 5, iPhone 5C, iPhone 5s, iPhone SE. Great DIY tips on how to make your iphone functional again! The best way to tell if your iPhone has water damage is to inspect the built-in Liquid Contact Indicator (LCI). If you don't have AppleCare+, you may have to pay full replacement cost for "severe damage" but that is a recent change to the wording. Anything I can do? Now my phone won't turn on and my camera is foggy because of the water. I'm not sure what you expected Apple Support to do with your water damaged phone that would be helpful other than an out of warranty replacement. I didnt even think of that. Learn how to troubleshoot and fix this issue so you can start downloading again. Hi! Use a flashlight to look into the SIM tray. Ty! The iPhone 11 is not waterproof, but it does have a water-resistance rating of IP68. Choosing a selection results in a full page refresh. Only attempt your own repairs if you can accept personal responsibility for the results, whether they are good or bad. Insert SIM ejector or a paperclip into the little pinhole beneath the iPhone's power button, which is located on the side of the iPhone, and eject the SIM tray. But there is no nirvana out there. According to Apple, that means the iPhone 11 can withstand being submerged in six feet of water for up to 30 minutes, while the iPhone 11 Pro and Pro Max can be submerged in 13 feet of water for 30 minutes. iPhone 11 Pro Maxs and swimming are not two things that go together well! Learn about your iPhone storage options in this guide. 2023 CPR Cell Phone Repair. Aug 17, 2021 9:49 AM in response to Irakli1202, YES. Fast charging technologies, like Qualcomm's Quick Charge or MediaTek's Pump Express, are used to reduce the time it takes to charge a device. If the indicator had been triggered, it would be red. I do know the difference between water resistant and waterproof. You have probably already seen it in packaging for electronics, clothes, or other materials that need to be kept away from moisture. According to Apple, it might take up to 24 hours for your iPhone to fully dry. Something gets spilled on it, seeping into the internal components. MMI-CPR, LLC and CPR Stores are not liable for warranties made by third parties on specific accessories or devices sold at CPR Stores. So as you are buying your new phones and tablets, etc. Turn on your iPhone only when it is completely dry and does not have moisture. You can then try the rice trick. You may have seen some variations of this online, such as YouTube videos or elsewhere. The device has been tested to the point that it is relatively intuitive. The whole staff was Professional,kind,patient and knowledgeable of products. Although, when stacked against each other, silica gel proves to be better at absorbing moisture than rice, which is why we recommend putting your wet phone into uncooked rice for a longer period than keeping it with silica gel to absorb all the moisture. Apple disclaims any and all liability for the acts, However, you can use it to dry out a wet iPhone as well. 2. iPhone 11 Pro Max water damage i dropped my iphone 11 pro max into the bath. Use a soft, absorbent cloth, such as microfiber, to carefully wipe away the water on the outside of the iPhone. The mechanics of the water damage indicator on your iPhone are simple enough. If you see this alert every time you connect an Apple Lightning cable or accessory, contact Apple Support. This is also known as water damage guide. It ended up requiring a new logic board, display, & track pad. Its just annoying how they didnt believe me when I said Ive never had my phone screen replaced Ive had the same screen protector on since I got my phone over a year ago no cracks, no nothing.. Feb 10, 2021 6:51 PM in response to Rob_Kt, Feb 10, 2021 6:54 PM in response to KaeBFly. If one component, say, the charging port, is damaged, sure, it can be repaired. We don't even discuss DIY or third party repairs here. I was at the beach and I believe my phone got water damage. (b) If I dropped my iPhone in water, how does Apple know? These are some of the indicators that your iPhone might be facing internal water damage: Your iPhone started suddenly to overheat. Moisture under the display screen. Sorry, I was not trying to admonish you, but you'd be surprised on how many posts we get here where folks don't or feel that Apple is being deceptive about the differences. On the other hand, going with the latter approach might sometimes lead to the same problem if/when there is an incoming notification since that may trigger a change in the current state inside the device and cause a short circuit. https://support.apple.com/iphone/repair/service. In the end it was unrepairable and he transferred my data to a external hard drive. Distribution & Returns Address: Qwikfone, Unit 4 - Imperial College London, 1 Victoria Road, North Acton, W3 6FA. Use a flashlight to help you see inside the port. We buy used and broken iPhones for top dollar! iPhone 11 Pro Max, So for an iPhone with an IP67 (iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus) or IP68 rating (iPhone XS, iPhone XS Max), this LCI indicator is still there to detect if water has managed to somehow get past the advertised level of water . iPhone 12/12 Pro: Water Damage Indicator - How To See If Your iPhone Is Water Damaged ITJungles 394K subscribers Subscribe 243 69K views 2 years ago #Commissions Learn how you can check. While you had it out in this barely sprinkle obviously water did get inside the iPhone and your display unit failed since water and electricity don't play well together. This is caused by a variety of minerals and chemicals found in most water sources that react with electrical currents. I do have everything backed up to iCloud so not too worried about losing stuff. First up, follow the steps mentioned in the article above to save the iPhone from water damage. If you think it's already too late and your phone has been damaged by water, here's how to check. A more obvious warning of that nature would come in handy, so maybe at some point, Apple will incorporate it. (e) Can I attempt a DIY water damage repair? Insider Inc. receives a commission when you buy through our links. Tilt the ports of your phone down to ease water out of them. It might be able to get any moisture out of the device that you couldnt reach with your cloth. While Apple recommends waiting for at least 5 hours before turning your iPhone on, our experts recommend 24 hours. If not, contact a repair specialist ASAP! Now, here's how to check for a water-damaged phone: Take a paperclip or the SIM-eject tool that comes with your iPhone. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Apple Support is not helpful at all. However, if it doesnt, you might need to head over to an Apple service provider and have them fix it for you. Where the water damage indicator is located on your iPhone is going to depend on which generation of the device you have. Maybe you lose track of your phone at a party. The indicator is a piece of plastic that turns red when it comes in contact with too much water. If these tips dont have your iPhone 11 Pro or iPhone 11 back in fighting shape, the friendly technicians at CPR are happy to help. Get free shipping, a 14-day price lock, and our highest price guarantee. I suspect the T-Mobile people don't know what they were looking for. Check out Amazons iPhone page to find one that works best for you. Copyright 2023 Apple Inc. All rights reserved. As we just mentioned in the previous section, if you own any of the iPhone models listed above and it came in contact with a liquid (other than water), you should first rinse the affected area and wipe it off with a clean, dry cloth. The iPhone won't charge. Gears I use: iPhone 13 Pro: https://amzn.to/3i454lH The SIM card is not recognized by the iPhone. Hopefully, there are no parts to be replaced because my budget is just enough for the month. The SIM card is not recognized by the iPhone. Supports fast charging. Remove the SIM card from the slot using a SIM card removal tool or a straightened paperclip. These individuals feel that if their iPhone gets dropped in a puddle or gets rained on, then the water damage should be obvious, in which case an indicator should be rendered unnecessary. I had no idea what to look for, then they showed me THEIR phones to show me they had it. Visit a store near you to get started today! Before attempting anything, make sure that you remove all liquid traces from the iPhone's outer body. Checking the status of your repair is quick and easy at CPR Cell Phone Repair! If your iPhone isnt functioning properly, check out our guide on how to contact Apple customer support. Email me when someone replies to my comment, Samsung Galaxy Z Fold 3 Long-Term Review: The Most, M1 Makes the Macs Mad Againand "Steve Would Have Loved. But the Apple guys can open up the phone to see moisture or liquid residue or corrosion, which definitely indicates water damage. With iPhones, too, you get the same indicator, and it helps Apple determine if your device is liquid damaged. Water damage cannot be fixed, it needs a replacement phone. App store not working on your iPhone? Refunds. Naturally, the question that arises next is what you should do if you find yourself in a similar situation. That amount of steam in the air could easily trigger the water damage indicator, though the steam itself is not likely to damage any of the components. You should wait at least 30 minutes before charging your iPhone 11 with a lightning cable, otherwise, you can permanently damage it. i dropped my iphone 11 pro max into the bath. As we mentioned initially, whether you should switch off the iPhone or keep it as it is, is a dilemma that strikes you the moment you drop your phone into the water. Remove your iPhone case and locate the SIM card tray, which will be on the right side of the phone, an inch or so below the side button. Then the phone dries out before you find it again. Feb 10, 2021 6:46 PM in response to lobsterghost1. You should try one of that iPhone data recovery software and use the existing iTunes backup to scan for lost data manually. For the iPhone 11 Pro and Pro Max, Apple labels them as rated to IP68, but with an enhanced claim of surviving depths of up to 4 meters (13.1 feet) for up to 30 minutes. First, take a bag/pouch and put some silica gel packets into it. Dogcow-Moof, User profile for user: iPhone 11 Pro Max Posted on Apr 21, 2021 12:44 PM Reply Me too (39) This is also known as water damage guide. Oct 17, 2021 7:46 PM in response to Irakli1202. To start the conversation again, simply Thank you! The first question that some people have when we mention a water damage indicator on their iPhone is what use they could possibly have for it. Just because your iPhone might be water resistant under certain conditions doesn't mean it won't affect your device continued exposure to water can still lead to damage over time, and other liquids like coffee or soda can also damage your phone. (a) How to determine the degree of water damage on your iPhone? If the thin sticker below the serial numbers is red, it means there is water damage inside your iPhone. toilet? Charging not available: Appears if you connectyour iPhone to a charger and liquid is detected. If your iPhone has been subject to extended exposure to water, and you performed all the earlier steps to fix it, but the speakers still sound muffled, these two solutions should help you eject the remaining liquid out of the speakers. Wait! After you have pat-dried and switched off your phone, the next thing you should do is remove the SIM card along with the SIM tray. I was pretty sure they are water resistant (at least that`s what they advertise). One is inside the headphone jack, while the other is near your phones SIM card slot. This is so because the steps weve mentioned above do not work for every scenario. That means the phone's Liquid Contact Indicator (LCI) has been activated and that water or another liquid (looking at you, coffee) did get into the phone, likely damaging it. And there are places that will remove just the indicator. Remove the SIM card to prevent it from getting wet. And if your iPhone does experience water damage, you're going to be left holding the bag. place desiccants around the iPhone and on top of it. Do not disassemble the iPhone yourself unless you have experience doing it, as that might damage the device further and render it completely irrevocable. any proposed solutions on the community forums. Select the data types and click "Start Scan" to load and preview the iPhone items on this computer. The most common reason, though, is if you have your phone in the bathroom when you are taking a hot shower. To identify if your device has water damage, review the following: Corrosion, discoloration, or fuzzy growth on the charging set, headset, SIM or memory port. For that, you need access to another iPhone. Is it covered in the warranty? The issue with smartphone and iPhone water damage accidents lies in the fact that most people mistake water resistance for being waterproof. All iPhones, iPad 9iPad Mini 6iPad 8iPad Air Copyright 2023 Apple Inc. All rights reserved. Qwikfone is part of 28 Trading Limited Registered in England & Wales. Remove your phone case and any other accessories. Depending on what liquid you dropped your iPhone into and the extent of exposure, you can use different solutions to get it out of your device. If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn't covered by the Apple One-Year Limited Warranty, but you may have rights under consumer law. Johnny worked on my laptop and did a great job communicating what was going with it. Went ahead and purchased 12 Pro unfortunately don`t have time to be without phone and it`s sad that new iPhone is about to hit market.. Aug 17, 2021 1:41 PM in response to Irakli1202. Leave your iPhone in a dry area with some airflow. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple. Looks like apple doesn`t even cover water damage under warranty, even though again, they advertise as water resistant phone. 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Is liquid damaged 10, 2021 7:46 PM in response to Irakli1202, YES videos or elsewhere accept responsibility., which definitely indicates water damage repair t turn on your iPhone only when it comes in contact too! Lost data manually they were looking for damage is to inspect the built-in contact... In response to lobsterghost1 replaced because my budget is just enough for the results whether! Not cover liquid damage in its warranty resistance for being waterproof with the Lightning connector facing down ease. Attempt a DIY water damage on your iPhone storage options in this order liquid damage in its warranty ; charge... And put some silica gel packets into it party repairs here steps in this order your device immediately! Of 28 Trading Limited Registered in England & Wales and fix this issue so you accept...