My concern is that if we can't get a card, it's not even worth it to go to Disney World, because my sister won't be able to do much. We wouldn't be trailing her. You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. Here is the registration link for the DAS at Disney World. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. I love how thorough this guide is! Credit:. That rule was abolished years ago after people "scammed" the system which is really unfortunate. How difficult was it to be able to get passes with genie+ for more popular rides? Disney theme parks have provided the Disability Access Service for guests who require accommodations to attractions. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. They require you to use DAS system. Definitely. DAS does not include free parking. Since the two year wouldnt have a ticket would he be able to come on the ride also? Every attraction in Disney World can accommodate the needs of guests with disabilities; you can hop on over to our full list of Disability Access for Disney World Attractions to get the scoop on each individual ride. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. It is intended to help any guests who have difficulty waiting in line queues. The diaper suggestion makes me want to cry. You can only have one active return time at once. Hope your get it sorted and that you have a magical trip!! But they will ask why the person cant wait in lines. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. No, DAS is valid for 60 days once registered. Plus, park hours, special events, weather, and more! She lives and works in Orlando so visits frequently. I just pre registered and was informed that only 6 guests can ride at a time. There is an option to register in advance (but we've been told by international frogs across the Pond and beyond that this option is unavailable still toadally available in person, though!). The service can be set-up by any individual by visiting Guest Relations at any of the parks. During the fireworks there are soo many places to watch where there are NO crowds. Advance Selections have a set one-hour arrival window. Ive used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. Inside the Magic consists of multiple writers & videographers living near both Disneyland and Walt Disney World theme parks and around the world. We would love to be able to book 2 rides each day in advance. Perhaps look into other options if you get denied again. Post all SW questions concerns, etc. We've already researched the details most important to families. When using this program, a family member will be able to go ahead and obtain the return time for you. We heard you could stack the rides and really maximize your time. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. Do you think we will be able to call on arrival to register for DAS? Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. Scroll down to "Ready to Chat with a Cast Member?" If you are unable to pre-register through DAS Advance, then you can still stop by Guest Relations at the parks to sign up for DAS. 20052023 JAK Schmidt, Inc. All rights reserved. Cart. Bring some headphones with calm music or a figit toy!!! My sister is 22. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. Question for you all - I have 2 children, both of whom I believe would qualify for a DAS. Hi I'm diabetic and have to use the toilet quite often so standing in a long queue is not a option would I be able to get a das ? It may take longer for you to get on the ride because they need to wait for a certain vehicle. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. This service is also known as the Disney disability pass. DAS pass are for disabilities!!! He would be interested in the audiodescription service. Forget all about the advanced selection reservations for now, because its a different system. Go to that attraction during the allotted time and enjoy! Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. We are going to Disney in April. Attractions such as Kilimanjaro Safaris require strollers to be parked at specific points in the line. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! Puts my son at a distinct disadvantage. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. Orlando. It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. If you have any concerns at all, tell a cast member and they will find a way to work with you! Do I have to get a new DAS at the start of each day? I don't think we'll be saying it's dangerous though (except it is for infection reasons, which I failed to mention). Just because a guest uses a wheelchair does not mean they qualify for a DAS. Using some secret entrance? Can we rent a wheelchair in combination with the das pass? My son is diagnosed ASD and is getting too big for traditional strollers. I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. 20002023 Undercover Tourist. Do I have to get a DAS pass for my son every time we go to Disneyland? One of the biggest changes to the DAS is the ability to now register as early as 30 days prior to your visit to Walt Disney World. If you have a regular ticket, it is good for the length of your ticket. My son also has ADHD. He would be the 7th but our party would only be scanning for six. An elementary teacher taking every opportunity to go to Florida and explore Disney, Universal, and Orlando. Browse ear hats, customized T-shirts and more Disney Parks merchandise. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. Personally I think she should get a card but I'm not a castmember and really every castmember is different on what they will say. You leave the scooter at the loading area and transfer to a WDW wheelchair for the ride. We only had 4 total in our group. These are two major updates to the program that we believe will make touring the parks much more enjoyable for anyone who has used it in the past and still found themselves crossing back and forth to visit attractions on either side of the park. After 60 days, you'll need to register again. They also have a separate track, so the wheelchair and guest can be loaded without having to stop the ride for other guests. Guests must enter the theme park of their choice, then go to Guest. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. Link Magic Key Pass to My Profile . This is separate from the Advance Selections, which you can have two per day. I went to Disney World in February with friends, including one person, RC, who uses a wheelchair/scooter and has difficulty walking. Sign in. In this case, is the sister driving and stopping every 45 minutes? For a better experience, please enable JavaScript in your browser before proceeding. You would only need one person to have DAS, unless your group is larger than 6 people total. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. No help and get register! If you have any general questions, you can call Disability Services at (407) 560-2547. I registered for DAS and got accepted. I know that they're not allowed to guarantee anything, but the Cast Member really wouldn't even give me any reassurance that it shouldn't be a problem to get a pass. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. Ultimately, the DAS card is given on a case-by-case basis, so you'll need to visit Guest Relations upon entering the park. at Guest Services on my first day. Its a good idea to bring your own hand sanitizer as it may be easier than trying to wash your hands, if youre using a wheelchair. Return times can now be modified or canceled in the My Disney Experience app. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). If you did not pre-register, you may do so at Guest Services at any of the four theme parks: Magic Kingdom: A Guest Services location is outside of the park turnstiles on the right-hand side. I would like to register for a DAS pass for my foster son. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. I was able to either take a break to have a snack or go on a line with a wait time I could handle. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. We got a bit of a behind-the-scenes tour through the employee area. We are committed to providing an accessible user experience for all website visitors. Return times are not able to be booked during Early Theme Park Entry. Seems like the people who had the most luck got on right when they opened at 7:00. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." This comprehensive program is about more than just getting ahead in line; it is designed to ensure that every guest and family has a toadally amazing Disney experience. I am annoyed as this seems unfair and misleading. The Disney Vacation Club is a great way to stay at Walt Disney World and is an excellent way for families to stay at a great price with many perks. If there are two scanners, you must scan through both of them before booking your next DAS. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. Please empty this comment field to prove you're human. here How many things can you do within a 15 minutes walk or cycle of your home? Already inside Magic Kingdom? Im told that you can associate five guests plus the person with the DAS, for a total of six. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. No more waiting! If you are picturing your sister waiting on a bench outside the attraction, how are you proposing she get to the head of the line when it is her turn to ride? It was quite impressive, and the cast members all seemed to know what to do and how to make RC comfortable and feel welcome. Not very equitable is it? The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. There are a total of 7 of us in our group. In all I had the best experience at Epcot and Animal Kingdom, thanks to the pass. Its a great addition for anyone who finds the registration process particularly troublesome, and you can be sure you will be in good hands with the cast member. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Otherwise, you can register at Guest Services once you've arrived at the parks. This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. Note that nearly all attractions are available for advance selections except for those attractions using the individual Lightning Lane. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. If we visit guest relations when we get to the park, do you know if they will ever make an exception and increase the party size allowed to ride to accommodate our full party? Not really true - there are plenty of quiet areas in all the parks where someone with panic attacks can go to and relax while in a virtual queue. As the show is ending, get the hell out of there or you will be stuck in place until the entire place empties out. We really commend Disney for taking steps to make this service even more accessible, and its a great step in the right direction for future users of the DAS program. I could book DAS times for anyone in the group even if Im not the person with the DAS. If Disney could "accommodate easily", don't you think they would have by now? However, other frogs in the Pond continue to share with us that it is not possible. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. Useful resources on how to save time at your favorite theme parks. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. If you've used DAS, we'd love to hear your thoughts about it. Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. How to Get a DAS Pass at Disney World While Disney Genie was first announced a couple of years ago, the other day, we finally got more information about this new offering. How do I preregister? I am really worried this may happen again. You go to your desired attraction and they write a return time on your card. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. And leave 20 minutes before the nighttime shows. Also it does not seem to be working well if people are having to wait in line for several hours or several days. Note that the Advance Selections are only available to those who do the pre-arrival call. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. This does NOT apply to guests who are using mobility devices only. You cannot reserve return times in advance via the new virtual DAS Advance option however, you can still get a return time in person on the day of your visit, using the same process as before. You see a pattern? You can only hold one return time at a time. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? We had to wait longer for that boat, as there was someone waiting before us. This is actually preventing our decision on going. I was asked to choose 2 rides as an advanced DAS planning option. The individual requesting DAS must be present when registering, either in the video call or in person. THANK YOU in advance! Some people with ADHD or autism qualify for DAS. Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. It depends on the length of your ticket. Does that mean that I get it and have 60 days to use it? Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. In October 2021, two new features were added to the DAS program. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. Its important to note that the previous offering will still remain, so if you arent interested in the new features, you can still use the DAS program in the way you have on previous visits. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? Perhaps look into other options if you get denied again. Note that a photo will be taken. Now, does Disney need a better system to help stop people who don't have a particular issue from claiming they do yes. As she wont have her own ticket, just wondering if it is still an option? I have fibromyalgia and I was wondering would I be able to get the das service thanks. They probably declined it because a You said your issue is with crowds, which a DAS isnt going to fix. We learned that the hard way. This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. This does include invisible disabilities that make waiting difficult. While you won't need to present any medical documents or doctor's notes, you will need to be able to explain his needs and how he can benefit from DAS. Here is information about disability services at Disney World. May we use the DAS card? We tried calling Disability Services at (407)-560-2547, and we were told that both international and U.S.-based guests could pre-register for DAS. Any help grateful. Thanks a million for the response! With the DAS you will use the Lightning Lane entrance. Share your tips in the comments! So you have to wait until going to guest relations to find out if a child can qualify for DAS? It may not display this or other websites correctly. Reddit user WDWTAW chose the pre-registration route for their child, who struggles with ADHD and Anxiety. It is intended to help any guests who have difficulty waiting in line queues. As I cannot find a way to do it from the UK. You do not choose a return time. DAS still operates the same way as before with being able to receive return times equal to the standby wait. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. ago You can rent one on site at each park, or through a company that delivers it to your hotel. It will most likely depend on the ride! Mickeys Very Merry Christmas Party Tips For 2022, What you need to know about Disney Genie+ and the Lightning Lane, Disney Vacation Club Point-Borrowing Restrictions 2023. All Rights Reserved. - T.H. Share them in the comments below! 2023 Hasbro. Universal elements and all related indicia TM & 2023 Universal Studios. I'm located in Australia. Once you're registered, DAS is valid for up to 60 days so that means you'll have it for every time you visit over the following 60 days. Getting to the front of the queue is hit or miss. As instructed, they engaged in a live video call with a Cast Member to plead their case. When chosen, they reflect the current standby wait. DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). You may hear some people refer to it as a disability pass or DAS card. These special viewing areas cannot be reserved through the DAS card and guarantee you a spot, as they operate on a first-come, first-served basis. They would be able to help with registering for a pass or discussing other accommodations that are available, as well. There is a two-hour window before you can make another selection. For Disney World's DAS program, you do not need to provide proof of disability, but you will need to explain why you need accommodation when applying for DAS at Guest Services. I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. Color me confusedyou want a DAS but your concern "isn't wait times"? Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. But this time well have a child with us with ADHD and long queues will not be ideal but Im hoping we can get it added to our passes prior to us getting to the parks if possible. Instead, you choose based on which ride you want to go on and how long the wait is. Why would someone with cripping anxiety in crowds even want to go to the most crowded place on earth? DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. You can register and find more info here. Your Cart . This is your starting place for a less-stress, more-fun vacation. Is he still able to go on the rides? Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. I got pretty good driving the scooter. Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. I have a bladder condition, among other things. We plan to split up a bit on our park days, and have a group of 7 people total. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. Our step-by-step guides will save you up to 4 hours a day. Does Disney World offer disability passes? Once set-up the service will be valid for the length of . Or dont come!! We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Lol. Link your accounts to the people youre going with on the website or My Disney Experience app. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. How does the access to the rides work for DAS? I have some medical conditions that cause muscle weakness and pain and have difficulty standing for long periods at a time, does this qualify for a DAS card? The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. I am 30. get out of the wheelchair or scooter and get onto the ride). Note that there are often TWO places to scan in on a ride at the Lightening Lane entrance, and just before getting on the ride. Are available, as there was someone waiting before us disability access service for guests who have difficulty in. Das plans DAS pass for My son is diagnosed ASD and is getting too big for strollers! ; t have to wait in line queues is your starting place for less-stress. Still an option included in DAS plans of a behind-the-scenes tour through the employee area already researched the details important. Call or in person at the start of each day how many things can you do have any at. And you must have your tickets or your Magic Bands to complete the process providing accessible. 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