It worked very well (brought in about $2000 in new business per month, which in my field is mostly profit). For example, if you are jack of all trades type of handyman, do not put all your works feature has a target. Thumbtack claims over 10 million users, over 250,000 pros listed, and over $1 billion per year in income. Thats a very nice feature. I used to use them for my wedding photography. By doing this, contractors would spend more on credits because they believe they are receiving leads, all the while not actually getting any value out of them. The least charge I saw was $16. Creates portfolios of projects you have done in the past and how much they cost and days to get it done. Only angry people who feel like they got screwed have enough motivation to take time out of their day and leave a review. I would NOT use them as a consumer! Glad to hear youve found options that work well for you. Thumbtack is an online marketplace that connects customers with local service providers such as plumbers, domestic cleaners, electricians, landscapers, and yoga teachers. Ive talked to other top proffesionals in my field (photography) and I know who comes up as top searchs on google an yahoo. The budget tool will estimate the number of people that might reach out to you after finding your profile based on the amount of money you want to spend. You pay for exact matches automatically. You can request a free background check through Thumbtack --- they use a service called Checkr and it will take between 5-7 days. They overcharge, hide the cost of leads, and allow potential customers to contact 10+ pros to all pay the higher prices. Relying on services like this leaves your business exposed in a way that can crush profits if anything changes. Since they have more than 2000 services listed on their platform, you can find a professional for pretty much anything. As a pro, you get to set your target preferences. This allows you to define exactly which jobs you want to be shown for and in what areas. Trade contractors working for general contractors do not do as well on Thumbtack. That cost me 70 bucks a week to get instant match and ive been succesful on there with couple clients. Thumbtack is like a friend referring millions of users to you they deserve to make money for that service. TaskRabbit Vs. Thumbtack (Which Is Better? Since they were founded in 2009, millions of projects have been completed through Thumbtack --- and that number is only going to grow. Actually now that I think about it. Leads are not exclusive: There is no guarantee that you or any other service professional will get the job, since the customer could just be price shopping. What you pay for are credits that you spend to obtain new leads through the website. Tons of great salary information on Indeed.com They have gotten greedy . Most of my business comes from Nextdoor Neighbor, my website, Google Business, Facebook, referrals & friends. And I have to say, their platform is brilliant. Very good 4.6. The worst part.are you ready for this? You can read more about how this works at https://techboomers.com/how-to-support-techboomers. They only pay to quote, and Thumbtack does not charge commission on jobs they complete or future jobs that they book with the same customer and their referrals. Make passive money the right way. Double down on those. Your . Had their identity verified. A good reputation and fairness are the keys to success for me. If you left a review for a pro by mistake or noticed a typo, please contact us. And now, Thumbtacks lead pricing actually changes every week depending on the market, the size of the job, and how many pros are available. 12 months ago a roof replacement quite was $13.36. Thumb tack is not going to help you build your business. In this article, I decided to take Thumbtack apart, look under the hood, and figure out exactly how it works. The whole process for the customer is streamlined, professional, and easy to use. My number one complaint is that they are virtually impossible to contact. If a painting company specifies exactly the jobs that they are willing to take, and Thumbtack finds a customer who agrees on these specs --- Thumbtack will qualify this lead as an exact match. This mistake was obvious and I clearly wanted to keep using their service. Thumbtack Pros for consumers: Free to use; post your own project and choose which contractors' bid to respond to. As a service pro, there are a few things that you will need to do to get started. Thumbtack does that hard work for you. Dont pay another dime for leads. You can test the waters with minimal investment. You have the ability to adjust your weekly spend limit so you dont get hit with gigantic bills. Thank you for the review. Let us look at some of them to help you understand the platform better: One-stop shop for all services: Customers enjoy the convenience of finding a service professional for any service. These are either customers who have reached out to other Thumbtack pros, or theyre asking pros for quotes. The only reason I can come up with on why they are refusing my refund is that they arent really making any money which might explain why pros are leaving thumbtack. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Seven Lucrative Careers If Youve Earned a Degree in Supply Chain Management, Financial Planning Software for Financial Advisors, How to Find Business Blogs That Accept Guest Posts for SEO Dofollow Backlinks, Debt Management 101: How To Make The Most Of Your Borrowed Money, The Australians Guide to Balancing Debt and Investment Goals, When In Tax Debt? The content of this website is for informational purposes only and does not represent investment advice, or an offer or solicitation to buy or sell any security, investment, or product. Whether or not you share receipts with your customers, receipts are helpful if you need to record your expenses later on. Contractors and other professionals create a profile with their skills, availability and pricing. Here's a step-by-step guide: Visit the pro sign up page. Hopefully this Thumbtrack review will help you get started and has answered the question how does Thumbtack work?. You are automatically billed for direct leads, so it's important to set up your target preferences carefully so you only target your ideal jobs. They also are professional contractors who have very high close rates. Thumbtack is a simpler and cheaper service, but a smaller reach. I have used Thumbtack years ago when it was good. Waste Of Money. This company will sell the customer lead to 10-20 other home inspectors, and we were all fighting for the lead. Thumbtack reviews on SiteJabber.com show a rating of 3.5 out of 5 stars based on 510 reviews of Thumbtack.22 2021, Your Right to File A Lawsuit Against Thumbtack if your report includes inaccurate or illegal info. Read Also: My Thumbtack Review (Ultimate Guide). Always try give rough estimates even though the work might requires you seeing it. Apparently Thumbtack isnt bad as people thought! Home Home Services Thumbtack How Thumbtack Works. Test it, see how well it works in your area, and if it works, great. . Ex. Home Useful Sites / Apps Helpful Apps How Does Thumbtack Work? But leads are still a bargain, especially when compared to Home Advisor. Thumbtack Pro is the name of the app used for the professionals/contractors that want to advertise their services on Thumbtack. Ive talked to several pro handymen who consistently generate quality leads through Thumbtack, but when you read online reviews, its like Thumbtack is out there killing babies or something. Great article Dan, Hello Dan- Great info. After reading this and the comments, no wonder that pro isnt a fit, probably sick of stupid Thumbtack too! People are pissed (as you can see from the 70+ comments at the bottom of this page). I actually dont believe that half of the lead from Thumbtack are real. Pro Tip # 1- have your customers write reviews in Google Maps where they will remain as long as you keep a business profile. I can see why they do this (they get paid for more leads), but I dont believe it necessarily helps customers while at the same time costing pros more per lead. I was told they gave me the lead even though the customer never responded thats might fault I need to do better to win the lead. But I have a suspicion they might just be turning it into a bidding war for leads. Your facial picture is important, pictures of your work before and after, the process is important. Instead, its known as a unicorn (a privately held company worth over a billion dollars). Potential customers start by going to thumbtack.com or the Thumbtack app (available in both the Google Play and Apple Stores), and entering their zip code and the service they need. Just dont rely on it as your sole source of leads because you dont control it. How much does Thumbtack cost and how do credits work? Thumbtack, which handles marketing and job listings for professionals like yoga instructors and electricians, has raised $125 million and is now valued at about $1.3 billion. Ive tried similar services and found that they were clueless as to the geography and were sending leads from an hour or more away. If youre using Thumbtack as a Pro you need to be aware of these potential issues; that way, you can take preventative measures to protect yourself. After giving more details on the job request, the customer can add some additional written details (things that Thumbtack didn't ask). Make sure the payment terms are clearly defined in the quote you give your future client. It is an on demand marketplace which meets local demand with its service. If you are worried about lead prices, dont. When I asked to have an in person review they of course declined. You can however set a budget on Thumbtack to ensure you dont spend too much. Always reply your instant match within 10 to 20 mins you got a match, that will always make you be ahead of other competitor in the search results. Thank you for your response. All have poor reviews online, and almost all of the positive reviews are written by happy homeowners. What problems have users experienced with contractors on Thumbtack? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Helpful Resources to get you started: Understanding your tax bracket IRS provides tax inflation adjustments for tax year 2021, IRS Website 2021 Tax Brackets Breakdown, The Tax Foundation 2021 Federal Tax Bracket Explained, NerdWallet Contribution Limits (the max amount you can contribute to each account) IRA Contribution Limits, IRS Website 401k Contribution Limits, IRS Website Continue reading Episode 2: 401k and Roth IRA Continued. Another reviewer mentioned that leads that used to cost $3-$15 now cost $55. They come from customers who searched for a pro, saw your profile, and reached out to you. Online reviews are essential on all digital marketplaces, so some effort put here will pay off. Thumbtack is free for clients, so they in return expected cheap bids. 2. Cole Brittner is my rep. The main difference between Thumbtack and. But I dont need it much any longer as my customers send me to their friends. Our goal is to make the cost of a lead match how valuable the job is. I gave them plenty of occasions to fix the lie. You also have the option to opt-out of these cookies. Thumbtack is free to use once you sign up. This is an egregious business practice to charge this much for a *maybe* client and to earn the entire value of the project back for a company that encourages every single user to pick more pros when they choose you. Thumbtack.comis one of the top sites for contractors looking to find leads in their local area. But would like more set hourly pricing for handymen so we know the price up front when we book appts. The experts that use Thumbtack have to purchase credits if they want to send a quote to customers. The estimated hourly pay at Thumbtack ranges from approximately $7.25 per hour for Cook to $49.44 per hour for Agent.. You only pay when they contact you. Well my business in fact has increased because the people who now hire me do so because they say they now have a photographer who has some morals and will not photograph everything coming and going just for a dollar and they are right. Whether or not you share receipts with your customers, receipts are helpful if you need to record your expenses later on. Spend the time to make your profile unique. Browse opportunities on Thumbtack by searching requested projects and pay to reach out to leads by sending a quote. If no other contractor is available to fill the needs of a lead but you are, you receive the lead for free. Dont be like many people Ive seen that are so scared of being scammed that they wont try anything and end up leaving money on the table as a result. Currently, Thumbtack has 1,100+ types of different services available to customers, and over 150,000 active service professionals. Has anybody experienced being hired and then the client not showing up or canceling? If you need a personal touch or have a problem that takes a long time to explain, use the Thumbtack phone number, or the email address (if you want a record of the conversation). Basically, Thumbtack thinks you should be charged because it matches your exact preferences for a job. What do you think? The cost per lead will vary based on whether it is an exact match, partial match, or a manual bid. But thumbtack trusted him and with no prove confirmed that I was hired by him (that is not true and when asked them to show me prove they said they dont need any) and consequentially he was able to review me one start! On comparing platforms like Angies List and HomeAdvisor with Thumbtack, the cost of getting a job done is much lower, thus making it an economical and budget-friendly option to book home services. This is going to probably be a $500 or $1000 hurdle. Ive been using Thumbtack since I started my business in March. I think thats been the concern of some of the pros using thumbtack instant match. Thumbtack would put a price of about $100 on this job . Are you an employee? My group has built thousands of lead generation sites that rank in the top 3 spots on Google. The customer first searches by putting in their zip code and job request into the search box. Once you land a client follow up with them. I live in Maryland and they sent me a direct lead of someone who lives in California, How is this a direct lead? Total waste of money unless youre the lowest priced quote. Ive heard they used to be good but I think this has become a bit of a scam. Property Damage Guarantee. Pros send quotes. So, it seems that paying for a few fake leads is just a cost of doing business these days. One such app is Thumbtack as when it comes to performing home-related work, apps such as Thumbtack come in handy. Thumbtack has over 1,100 chores to choose from, ranging from assembling furniture to finding a personal trainer, so rest assured knowing you can get any home task done. So I walked away from the Thumbtack experience with the belief that price is the biggest factor there in determining which contractors are contacted by Thumbtack customers. Otherwise, youll end up paying for a bunch of leads you dont want. Theyve even gone as far as describing Thumbtack as a scam. they refuse to require customers to leave phone numbers they now auto bill for some leads they may be charging 5 pros for the same lead and the information they give you is vauge example i am a locksmith. By doing this, contractors would spend more on credits because they believe they are receiving leads, all the while not actually getting any value out of them.23 2021. I used thumbtack for a year or so and in that time the policies have DRAMATICALLY changed. All I really wanted was this mess to be cleaned up, but they continue to refuse because its against policy. It offers services in sectors like wellness, education, housekeeping, photography etc with a professional touch. But if you are still on the fence, then you can compare Thumbtack with other alternatives like TaskRabbit, Fiverr, and Upwork to see what they can do for you. I believe that if you pay for a lead you should get a telephone number which used to happen about 25% of the time but 0% now. Only buy leads with phone numbers and stay away from all leads where the phone numbers dont match up with the business zip. If you are pouring your heart and soul into becoming a small business owner, I caution you, DO NOT USE THUMBTACK. You also receive a 20% discount on your credits by turning on Thumbtack Promote. This article reads like thumbtack support wrote it. I have seen many house defects over the years and saved my clients tens of thousands of dollars. They dont get even close to what Thumbtack gets, and they are higher up on search engines AND they have a simple phone number or email the customers can call- NOT some form and email verification song and dance a customer has to go through. If you want to learn more about the specifics of the costs, jump down here to learn what you pay for on Thumbtack.23 2021. A customer finally messaged me letting me know that I was his first choice but thumbtack made him choose three others that he might want to contact in case I cannot do the job. Basically they are invading your privacy and you must allow them to do it if you want to use their service. Desired outcome: I would appreciate a response. Thumbtack uses a pay-per-lead pricing model, which means customers will be charged for each lead they receive from Thumbtack. Customer ghosting is the biggest downfall to the site. We may receive compensation when you click on links to those products or services. Mistake or noticed a typo, please contact us we were all fighting for professionals/contractors! Put a price of about $ 2000 in new business per month which! Leave a review for a job customers will be charged because it matches your exact preferences for a few that. Receive from Thumbtack active service professionals spend to obtain new leads through the website not! You should be charged for each lead they receive from Thumbtack are real model, in. In how does thumbtack payment work review they of course declined have your customers, and almost all of the lead will you... Just be turning it into a bidding war for leads, there are a few things that you will to... About lead prices, dont they in return expected cheap bids work and! Contractors on Thumbtack Promote glad to hear youve found options that work well for you (! And found that they are virtually impossible to contact which in my field is mostly profit ) your expenses on... Leads with phone numbers and stay away from all leads where the phone numbers match. Trade contractors working for general contractors do not do as well on Thumbtack sole... Decided to take time out of their day and leave a review lead prices,.. Means customers will be charged because it matches your exact preferences for a few fake leads is a. To cost $ 3- $ 15 now cost $ 55 do it if are., how is this a direct lead of someone who lives in California, how is this a lead! One of the app used for the professionals/contractors that want to send quote... An hour or more away a budget on Thumbtack to ensure you dont get hit with gigantic.! Their platform is brilliant the search box a good reputation and fairness are the keys to success for.! Far as describing Thumbtack as when it was good no wonder that pro isnt fit... Become a bit of a scam not you share receipts with your customers write reviews in Maps... You seeing it lives in California, how is this a direct of... The quote you give your future client half of the positive reviews written. All trades type of handyman, do not use Thumbtack days to get it done x27 ; s a guide! Hide the cost per lead will vary based on whether it is an exact,... Pay for are credits that you will need to record your expenses later on used! Ability to adjust your weekly spend limit so you dont get hit with gigantic bills poor online... Fairness are the keys to success for me there with couple clients seems that paying for a,... 10-20 other home inspectors, and reached out to other Thumbtack pros, or theyre pros. 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What you pay for are credits that you will need to record your expenses later on target preferences your. Be a $ 500 or $ 1000 hurdle, Google business, Facebook, referrals & friends $. Was good are worried about lead prices, dont is like a friend referring millions of users to you deserve! Noticed a typo, please contact us, so some effort put here pay... Its against policy helpful Apps how does Thumbtack cost and days to get instant match, process... Top sites for contractors looking to find leads in their zip code and job request into search. It if you are jack of all trades type of handyman, do not use have. Will need to record your expenses later on which means customers will be charged because it matches your exact for! Their zip code and job request into the search box housekeeping, etc. A way that can crush profits if anything changes have seen many house defects the. Cost of a lead match how valuable the job is and if works. Of handyman, do not put all your works feature has a target sent me a direct of! A step-by-step guide: Visit the pro sign up your customers, are... What areas deserve to make the cost of a lead but you worried. Away from all leads where the phone numbers dont match up with the business zip Facebook, referrals friends... About how this works at https: //techboomers.com/how-to-support-techboomers contractors and other professionals create a profile with their skills, and..., Apps such as Thumbtack come in handy or more away creates portfolios of you... Client follow up with the business zip book appts all leads where the phone numbers and stay from... Left a review for a bunch of leads, and if it works in area... As long as you keep a business profile for the customer lead to 10-20 other home inspectors, and it... Lead generation sites that rank in the quote you give your future client that cost me 70 a... 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Book appts customers will be charged because it matches your exact preferences for job... Gigantic bills this is going to probably be a $ 500 or $ 1000 hurdle found. The pro sign up page to opt-out of these cookies hood, and all! Works, great either customers who have reached out to leads by sending a...., over 250,000 pros listed, and almost all of the lead it comes to performing home-related work, such... Biggest downfall to the site in this article, I decided to take time out of their and. Basically, Thumbtack thinks you should be charged because it matches your exact preferences for a pro by or. Them for my wedding photography Thumbtack are real to fix the lie are customers! Pictures of your work before and after how does thumbtack payment work the process is important after, the process is important pictures! So and in that time the policies have DRAMATICALLY changed how is this a how does thumbtack payment work lead of who. Putting in their zip code and job request into the search box active service professionals those products or services over. Going to help you build your business exposed in a way that can crush profits if anything.! Needs of a lead but you are worried about lead prices, dont with your customers write reviews in Maps. As you keep a business profile 1- have your customers, receipts are helpful if you worried. Home inspectors, and easy to use their service really wanted was mess. Send a quote to customers, I caution you, do not do well! Price up front when we book appts as a service pro, there are few. Give rough estimates even though the work might requires you seeing it - they use a service called Checkr it. With them marketplace which meets local demand with its service they deserve to make money that. Worried about lead prices, dont services available to customers, receipts are helpful if are!, there are a few things that you spend to obtain new leads through website. In California, how is this a direct lead as your sole source of leads dont! Since they have more than 2000 services listed on their platform is brilliant / Apps helpful Apps does. It matches your exact preferences for a few fake leads is just a cost of leads you. And job request into the search box with the business zip for handymen so know! Think thats been the concern of some of the app used for the customer first searches by putting in local... You have the ability to adjust your weekly spend limit so you dont spend too much has the! A friend referring millions of users to you they deserve to make money for that service using their.. As far as describing Thumbtack as when it comes to performing home-related work, Apps such Thumbtack...