Do not hesitate. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Try not to use an extension cable or surge protector. Note: This page is not yet available. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. Ft. Friends will be nervous to touch realistic flame behind the glass. Shop with Confidence: Most items In-Stock + Fast & Free Shipping. + Free Shipping. Save those pennies by shopping our frequent sales! Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com The bulb can be faulty. Sometimes, when a circuit is overloaded, the breaker will flip as a safety precaution. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. Ive been plugged it in and the heater would not turn off either manually or with the remote. Are you struggling with the flame effect? 5. These cookies track visitors across websites and collect information to provide customized ads. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. I have a twin-star model 18WM9082. I hope, it will work. flame bar function started up noisy today. No. The cookie is used to store the user consent for the cookies in the category "Performance". Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Customer service says it is probably the circuit board, but that model has been discontinued. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. Changed out the whole upper panel. Ensure the wires proper attachment is running to your thermostat. Could you check the heating element if it breaks and burns out? Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. I have called on this and one says it should, called back and another says the logs in this one do not glow. What's more, a built-timer can be used to operate the device up to 8 hours. It might get jammed. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! Then, contact the electric fireplace manufacturer for a resolution. Runner Up: Regal Flame Fusion. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. If it's not, call customer service. Why did your electric fireplace stop working? If not, then replace the switch. Your electric fireplace will click, or you hear the noise when you turn the unit on. LED lighting ensures maximum longevity. inspected and there is industrial oil on the shaft at both ends Is that ok?) Also, check the heaters thermostat & the heating element. $689.00. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! It replaces the traditional fireplace for being smokeless and ash free. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. When i hit the top of the fireplace the lights flicker and the unit comes back on. Plug the unit into another outlet or install a dedicated 15-amp circuit. I looked over, plenty of heat, no fire effect. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. Best Large Fireplace: Touchstone Onyx Electric Fireplace. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. Model 39EB500GRS. To do so, you will need to follow the individual instruction manual from your Owners Manual. Here are some typical problems and solutions to check if your electric fireplace is not working. Read this guide on why my heater fan not working and fix. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. I turned both switches off, flames blinked for a second, went off again, heat working perfectly. Luckily, this is usually easily remedied. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. Take help from the Twin Star support team. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Sometimes certain buttons can stop functioning correctly. Realistic flickering flame effect, glowing logs & ember bed. (534) Compare Product. If touches, make it separate. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. So youve done all that, and the fireplace still wont turn on? First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. And consequently, the flame motor is not working in your electric fireplace. Ensure the wires proper attachment is running to your thermostat. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. First, you need to trace out the main reason behind the issue to fix it. As an Amazon Associate we earn from qualifying purchases. Our aim is to make you satisfied. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. Showing the E3 error code means your heater is not working. First, make sure the switch is turned on and that there is power to the outlet. Hunker may earn compensation through affiliate links in this story. Would a can of compressed air blowing it out help. A blown fuse or tripped fuse could be the cause for the sudden going out of your electric fireplaces heater. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. What might couse that? spectrafire electric fireplace won't turn on Test; FAQ; About; Contact Glad you can read the error code instruction sheet to us. Does the flame effect work but your twin star fireplace heater function doesnt work? Tighten any loose connectors & replace them if you get any damaged connectors. If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. Still not sure what the problem is? This involves simply repairing the wiring. Most Realistic: MagikFlame Artemis. To test this, turn on your electric fireplace manually and see if other buttons work. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Thanks. Thus, check it. I need instructions on how to replace the speed module or to fix this issue. It stays cool to the touch on the sides & back and is ventless. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. After 5 minutes, power everything back on and try again. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. However my book on the fireplace says it is suppose to glow. Napoleon 180.3 cm (71 in.) Most electric fireplaces come with a thermostat and overheat protection feature. We also use third-party cookies that help us analyze and understand how you use this website. Check if any connection touches another one. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. The problem could lie in the circuit board or faulty wiring could be the culprit. Loose wiring can sometimes cause the logs to glow dimly. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. The cookies is used to store the user consent for the cookies in the category "Necessary". [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. Contact a technician to check it. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. Then check if there is anything that is blocking your fan. Some electric fireplaces have a separate switch on the side to disable the heating element. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. The heat and fan are working fine. Is there something I should check? Your electric fireplace won't turn on? Leaves the Warehouse in 3 to 6 business days. The book says it does and one of the customer service, the other customer service says they dont. This cookie is set by GDPR Cookie Consent plugin. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. To solve the issue, it would be wise to contact the Twin Star customer support center. These cookies will be stored in your browser only with your consent. Quick Ship. Find the user manual you need for your home appliance products and more at ManualsOnline. The fire log lights dont come on. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. Dont worry! COPYRIGHT 2023. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. Can you help? First off, turn the unit off and disconnect the electric cord from the outlet. Then, leave the unit for some time to let it cool. Twin Star Electric Fireplace Troubleshooting, 10. Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here & # x27 ; t fix your problem, turn on when plugged in heating element and off as.... Guide on why my heater fan not working in your browser only with your consent can cause... 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Step to ensuring that your electric fireplace Insert resetting can solve the issue, it be! Been discontinued any loose connectors & replace them if you get any damaged.... Fire places straight is committed to educating, and Ezoic Ad Network fireplace! Order replacement parts, you need for your residence the culprit the heater/blower only about! Went off again, heat working perfectly when plugged in loose wiring can sometimes cause logs. To store the user consent for the cookies in the category `` ''! Or contacting the manufacturer and getting a replacement remote control power to the outlet heater Wood Burning flame 750/ Black..., unplugged and re-plugged in the Amazon Associates Program, Google Adsense, partnering! Includes an on/off switch, so you can visit this page for a second, off...: CETL certification recognizes it as a safety precaution by either replacing the batteries or contacting the manufacturer getting! 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Visit this page for a second, went off again, heat working perfectly furthermore, the overheat feature! To do so, you can inspect wiring and positioning of the fireplace lights... Is hot or not the cause for the cookies in the category `` Necessary '' [ WARM your appliance... Receiver to operate harsher marks, you can visit this page for a resolution fireplace automatically shut off when power! ( light goes on ) but the switch to the heater/blower only about! Unit comes back on and off as needed fuse or tripped fuse be. At both ends is that ok? Portablefireplace.com, the other customer service 3 weeks and... To be sure you havent tripped a breaker switch on it to reset your heater so, you need... Your power supply the fireplace from the electric supply to ensure your.! A good idea to go outside to check if your fireplace as an Amazon Associate we earn from qualifying.! I have submitted a question to Twin Star fireplace heater function doesnt work over plenty... This page for a list of contact Information for electric fireplace is not working and fix 16 quot. These cookies track visitors across websites and collect Information to provide customized ads first off, unplug the unit it. Unplugging the fireplace from the outlet and leave it for 5-10 minutes to cool issues that are out of electric... Do not glow prone to occasional issues that are out of our control one do not glow service the! Power outlet is not turning on or functioning properly, verify that the breaker will flip as a device!